Introduction to Hospitality Study Guide / Edition 4

Introduction to Hospitality Study Guide / Edition 4

by Eva M. Smith
     
 

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ISBN-10: 0131191055

ISBN-13: 9780131191051

Pub. Date: 05/28/2005

Publisher: Prentice Hall

Product Details

ISBN-13:
9780131191051
Publisher:
Prentice Hall
Publication date:
05/28/2005
Edition description:
REV
Pages:
180
Product dimensions:
8.49(w) x 11.05(h) x 0.38(d)

Table of Contents


Introduction
Welcome to the Hospitality Industry     1
Careers in Hospitality     8
Tourism     20
Lodging
The Hotel Business     30
Rooms Division Operations     41
Food and Beverage Operations     52
Restaurants and Managed Services
The Restaurant Business     60
Restaurant Operations     68
Managed Services     76
Beverages     85
Recreation, Gaming Entertainment, and Assembly Management
Recreation, Theme Parks, and Clubs     97
Gaming Entertainment     105
Meetings, Conventions/Exhibitions, and Event Management     113
Operational Areas of the Hospitality Industry
Leadership and Management     121
Hospitality Marketing     129
Human Resources Management     137
Accounting, Finance, and Cost Control     146
Hospitality Information Technology     154
Answer Key     163

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