Introduction to Information Systems: Supporting and Transforming Business / Edition 4

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This text is an unbound, binder-ready edition.

The goal of Rainer, Intro IS 4e, is to teach all business majors, especially undergraduate ones, how to use information technology to master their current or future jobs and to help ensure the success of their organization. To accomplish this goal, this text helps students to become informed users; that is, persons knowledgeable about information systems and information technology. The focus is not on merely learning the concepts of IT but rather on applying those concepts to facilitate business processes. Rainer concentrates on placing information systems in the context of business, so that students will more readily grasp the concepts presented in the text.

The theme of this book is What's In IT for Me? This question is asked by all students who take this course. The book will show you that IT is the backbone of any business, whether a student is majoring in Accounting, Finance, Marketing, Human Resources, or Production/Operations Management.

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Editorial Reviews

Aiming to teach undergraduate business majors how to use information technology (IT) to the benefit of their future organizations, this textbook covers IT infrastructure, IT applications, and system development and management. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9781118129401
  • Publisher: Wiley
  • Publication date: 1/28/2012
  • Edition number: 4
  • Pages: 480
  • Sales rank: 1,095,784
  • Product dimensions: 7.90 (w) x 9.90 (h) x 0.70 (d)

Meet the Author

R. Kelly Rainer, Jr. is George Phillips Privett Professor of Management Information Systems at Auburn University, Auburn, Alabama. He received his BS degree in Mathematics from Auburn and his Doctor of Dental Medicine for ten years, Professor Rainer returned to school and received his Ph.D. at the University of Georgia. He has published numerous articles in leading journals. His current research interests include health care informatics and information technology security.

Efraim Turban is currently a Visiting Scholar with the Pacific Institute for Information Systems Management College of Business Univ of Hawaii at Manoa. He obtained his MBA and Ph.D. degrees from the Univ of California, Berkeley. His industry experience includes 8 years as an industrial engineer, 3 of which were spent at General Electric Transformers Plant.In his 30 years of teaching, Dr. Turban has served as Distinguished Professor at Eastern Illinois Univ, and as Visiting Professor at UCLA, City Univ of Hong Kong, Nanyang Technological Univ in Singapore, Hong Kong Univ of Science and Technology, and Univ of Miami. Dr. Turban was a co-recipient of the 1984/85 National Management Science Award (Artificial Intelligence in Management). In 1997 he received the Distinguished Faculty Scholarly and Creative Achievement Award at California State Univ, Long Beach. He was the co-chair of the 1999 International Conference of Electronic Commerce. Dr. Turban has published over 100 articles in leading journals.

Richard E. Potter is Assistant Professor of Information and Decision Sciences in the College of Business Administration at the University of Illinois at Chicago. He received a bachelorsdegree in psychology from California State University-Hayward, and an MS in Management degree and Ph.D. degree in Management and Management Information Systems from the University of Arizona. Dr. Potter was a Postdoctoral Fellow at the University of Michigan’s School of Public Health and Visiting Scholar and Adjunct Professor of MIS at the University of Arizona’s Keller School of Management. He also served Mexico’s ITESM system as Director of Research and Doctoral Programs at their Mexico City Graduate School of Business.

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Table of Contents

1 The IT-based organization in the digital economy 1
2 Information technologies : concepts and management 33
3 Data and knowledge management 63
4 Network computing 97
5 E-business and e-commerce 127
6 Mobile, wireless, and pervasive computing 167
7 Transaction processing, functional applications, and integration 207
8 Enterprise systems : from supply chains to ERP to CRM 243
9 Interorganizational and global information systems 273
10 Managerial support systems 303
11 Acquiring IT applications and infrastructure 333
12 IT ethics, impacts, and security 361
Technology guide 1: computer hardware 397
Technology guide 2: computer software 423
Technology guide 3: managing organizational data and information 443
Technology guide 4: network and telecommunications basics 459
Technology guide 5: Internet basics 477
Technology guide 6: a technical view of systems analysis and design 487
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