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Introduction to Knowledge Management
     

Introduction to Knowledge Management

5.0 2
by Todd Groff
 

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This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies.
The book is set out in a clear and straightforward way, with definitions highlighted,

Overview

This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies.
The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.

Editorial Reviews

From the Publisher
"As someone who has struggled to manage change in several large organizations, I am very excited about the powerful techniques in this textbook for increasing business agility and empowering knowledge workers."
- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.


"This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention."
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee

Product Details

ISBN-13:
9781136392405
Publisher:
Taylor & Francis
Publication date:
06/25/2012
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
183
File size:
3 MB

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Introduction to Knowledge Management 5 out of 5 based on 0 ratings. 2 reviews.
Guest More than 1 year ago
This is a new Knowledge Management textbook that covers the basic components of KM and is presented in an easy to understand language. Surprisingly low price for a book of this depth!
Guest More than 1 year ago
Excellent entry level KM training textbook, complete with handouts, class activities, reviews, test questions...basically everything you need to do your own Knowledge Management training course.