Introduction to Reference Work in the Digital Age / Edition 1

Introduction to Reference Work in the Digital Age / Edition 1

by Joseph Janes
     
 

Reference librarians are facing a new information environment that challenges the very nature of their profession. Janes (library and information science, U. of Washington), writing for students new to the field as well as seasoned professionals faced with new technologies, introduces the theory and practices of reference librarianship, explaining how librarians meet… See more details below

Overview

Reference librarians are facing a new information environment that challenges the very nature of their profession. Janes (library and information science, U. of Washington), writing for students new to the field as well as seasoned professionals faced with new technologies, introduces the theory and practices of reference librarianship, explaining how librarians meet the information needs of communities, the processes of mediation and searching, the impact of the new technologies, and the institutionalization of information services. Annotation ©2003 Book News, Inc., Portland, OR

Product Details

ISBN-13:
9781555704292
Publisher:
American Library Association
Publication date:
07/01/2003
Edition description:
New Edition
Pages:
213
Product dimensions:
6.00(w) x 9.00(h) x 0.60(d)

Meet the Author

Table of Contents

Preface
Acknowledgments
Ch. 1Reference, Digital and Otherwise1
Ch. 2Understanding Users, Communities, and Their Needs37
Ch. 3Responding to Information Needs73
Ch. 4Technology113
Ch. 5The Evolution of Practice and the Staff of the Future139
Ch. 6Making It Work: Creating and Institutionalizing a Service165
Ch. 7Syncope189
Index201
About the Author213

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >