An Introduction to Six Sigma and Process Improvement (with CD-ROM) / Edition 1

An Introduction to Six Sigma and Process Improvement (with CD-ROM) / Edition 1

by James R. Evans, William M. Lindsay
     
 

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ISBN-10: 0324300751

ISBN-13: 9780324300758

Pub. Date: 11/18/2004

Publisher: Cengage Learning

Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and

Overview

Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century.

Product Details

ISBN-13:
9780324300758
Publisher:
Cengage Learning
Publication date:
11/18/2004
Edition description:
PACKAGE
Pages:
336
Product dimensions:
7.40(w) x 9.10(h) x 0.60(d)

Table of Contents

1. The Foundations of Six Sigma: Principles of Quality Management. 2. Principles of Six Sigma. 3. Project Organization, Selection, and Definition. 4. Process Measurement. 5. Process Analysis. 6. Process Improvement. 7. Process Control. 8. Design for Six Sigma—Concept and Design Development. 9. Design for Six Sigma—Optimization and Verification. 10. Implementing Six Sigma.

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