Introduction to the Hospitality Industry / Edition 6

Introduction to the Hospitality Industry / Edition 6

by Tom Powers
     
 

ISBN-10: 0471274585

ISBN-13: 9780471274582

Pub. Date: 02/25/2005

Publisher: Wiley

"Introduction to the Hospitality Industry stands out in the field for its extensive coverage of all aspects of the business, from individual roles to operational issues." Students easily gain a clear understanding of the size and scope of this expanding industry from the authors' accessible treatment. Introduction to the Hospitality Industry, Sixth Edition is perfect…  See more details below

Overview

"Introduction to the Hospitality Industry stands out in the field for its extensive coverage of all aspects of the business, from individual roles to operational issues." Students easily gain a clear understanding of the size and scope of this expanding industry from the authors' accessible treatment. Introduction to the Hospitality Industry, Sixth Edition is perfect introductory reading for students interested in a career in the hospitality sector.

Product Details

ISBN-13:
9780471274582
Publisher:
Wiley
Publication date:
02/25/2005
Edition description:
Older Edition
Pages:
544
Product dimensions:
7.50(w) x 9.10(h) x 0.80(d)

Table of Contents

Pt. 1Perspectives on careers in hospitality1
Ch. 1The hospitality industry and you3
Ch. 2Forces affecting growth and change in the hospitality industry33
Pt. 2Food service61
Ch. 3The restaurant business63
Ch. 4Restaurant operations103
Ch. 5Restaurant industry organization : chain, independent, or franchise?127
Ch. 6Competitive forces in food service159
Ch. 7Issues facing food service183
Ch. 8On-site food service213
Ch. 9Lodging : meeting guest needs257
Ch. 10Hotel and lodging operations293
Ch. 11Forces shaping the hotel business333
Ch. 12Competition in the lodging business367
Pt. 4Travel and tourism405
Ch. 13Tourism : front and center407
Ch. 14Destinations : tourism generators437
Pt. 5Hospitality as a service industry483
Ch. 15The role of service in the hospitality industry485

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