Introduction to the Hospitality Industry / Edition 3

Introduction to the Hospitality Industry / Edition 3

by Tom Powers
     
 

ISBN-10: 0471310360

ISBN-13: 9780471310365

Pub. Date: 04/28/1995

Publisher: Wiley

Considered a giant in hospitality education, Powers has updated his classic textbook to reflect the latest trends in this rapidly changing industry. He stresses problem-solving tools rather than answers and industry-wide trends rather than facts and figures. Personal service, globalization, new forms of food service competition, environmental concerns, the growing

Overview

Considered a giant in hospitality education, Powers has updated his classic textbook to reflect the latest trends in this rapidly changing industry. He stresses problem-solving tools rather than answers and industry-wide trends rather than facts and figures. Personal service, globalization, new forms of food service competition, environmental concerns, the growing role of contract companies in institutions, lodging, travel and tourism are among the topics discussed.

Product Details

ISBN-13:
9780471310365
Publisher:
Wiley
Publication date:
04/28/1995
Series:
Wiley Service Management Series, #32
Edition description:
Older Edition
Pages:
496
Product dimensions:
7.48(w) x 9.19(h) x 0.94(d)

Table of Contents

PERSPECTIVES ON CAREERS IN HOSPITALITY
The Hospitality Industry and You
Forces for Growth and Change in the Hospitality Industry
FOOD SERVICE
The Restaurant Business
Restaurant Operations
Restaurant Industry Organization: Chain, Independent, or Franchise
Competitive Forces in Food Service
Issues Facing Food Service
Institutions and Institutional Food Service
LODGING
Lodging: Meeting Guest Needs
Hotel and Motel Operations
Forces Shaping the Hotel Business
Competition in the Lodging Business
TRAVEL, TOURISM, AND THE HOSPITALITY INDUSTRY
Tourism: Front and Center
Destinations: Tourism Generators
HOSPITALITY: A SERVICE INDUSTRY
The Role of Service in the Hospitality Industry
Index

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