The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution

The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution

by Donald A. Norman
     
 

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ISBN-10: 0262640414

ISBN-13: 9780262640411

Pub. Date: 08/20/1999

Publisher: MIT Press

Technologies have a life cycle, says Donald Norman, and companies and their products must change as they pass from youth to maturity. Alas, the computer industry thinks it is still in its rebellious teenage years, exulting in technical complexity. Customers want change. They are ready for products that offer convenience, ease of use, and pleasure. The technology

Overview

Technologies have a life cycle, says Donald Norman, and companies and their products must change as they pass from youth to maturity. Alas, the computer industry thinks it is still in its rebellious teenage years, exulting in technical complexity. Customers want change. They are ready for products that offer convenience, ease of use, and pleasure. The technology should be invisible, hidden from sight. In this book, Norman shows why the computer is so difficult to use and why this complexity is fundamental to its nature. The only answer, says Norman, is to start over again, to develop information appliances that fit people's needs and lives. To do this companies must change the way they develop products. They need to start with an understanding of people: user needs first, technology last -- the opposite of how things are done now. Companies need a human-centered development process, even if it means reorganizing the entire company. This book shows how.

Product Details

ISBN-13:
9780262640411
Publisher:
MIT Press
Publication date:
08/20/1999
Edition description:
Reprint
Pages:
320
Product dimensions:
6.00(w) x 9.00(h) x 0.60(d)
Age Range:
18 Years

Table of Contents

Preface
1 Drop
Everything You're Doing
2 Growing
Up: Moving from TechnologyCentered to HumanCentered Products
3 The Move to Information
Appliances
4 What's Wrong with the PC?
5 There Is No Magical Cure
6 The Power of Infrastructure
7 Being Analog
8 Why Is Everything So Difficult to
Use?
9 HumanCentered
Development
10 Want HumanCentered Development?
Reorganize the Company
11 Disruptive Technologies
12 A World of Information
Appliances
AppendiX EXamples of Information Appliances
Notes
References
IndeX

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