Gift Guide

ISO 9000 in Construction / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $4.24
Usually ships in 1-2 business days
(Save 97%)
Other sellers (Hardcover)
  • All (15) from $4.24   
  • New (6) from $88.55   
  • Used (9) from $4.24   


Here is the ultimate handbook for engineers, architects, contractors, specifications workers, and hardware managers who need to deliver products and services at a consistently high level of quality. It introduces ISO 9000, a proven method of building a quality track record that will stand up under the closest scrutiny even in the most competitive environments.

ISO 9000 in Construction enables construction professionals—from architects and engineers to contractors and suppliers—to develop quality standards and procedures precisely suited to their particular needs and responsibilities. It offers step-by-step instructions on the implementation and management of an ISO 9000 quality assurance system and demonstrates how the system puts the quality-management process into effect before work begins and detects and corrects problems before they reach disastrous proportions.

The book introduces the 20 basic elements of ISO 9000 and describes how each can be implemented in a wide array of construction-related companies. It coaches readers in the development of quality manuals, general quality procedures, work instructions, and the forms that are used in a quality assurance system. Numerous case studies demonstrate the ability of ISO 9000 to improve a company's quality performance, avoid costly errors that erode profits, and produce satisfied customers eager to use the company's services again.

Companies with ISO 9000 certification are already given contract preference in Europe and Australia. It is likely that within a few years the same will be true in North America. This book helps construction-related firms get a head start on ISO 9000 compliance while raising their performance levels, improving efficiency and productivity, and assuring a fair profit from their goods and services.

The only ISO 9000 book tailor-made for the construction industry . . .

ISO 9000 compliance is rapidly becoming a prerequisite for companies seeking international construction contracts, and the same may soon be true for firms operating solely within North America. Until now, however, no book has approached ISO 9000 from the unique point of view of the construction industry and related fields.

This indispensable handbook offers a comprehensive, step-by-step interpretation of ISO 9000 quality standards and their implementation in the construction industry. This remarkably useful guide

  • Introduces ISO 9000 concepts and explains how they apply to all players in the construction industry, from architects, to contractors, to suppliers
  • Explains how each of the standard's 20 elements is implemented in the various construction-related manufacturing and service companies
  • Describes the development of quality manuals, general quality procedures, work instructions, and forms needed to implement a quality-assurance system
  • Provides case studies that demonstrate the effectiveness of ISO 9000 standards
  • Supplies numerous forms, checklists, tables, and illustrations to help readers understand and apply the requirements

For architects, engineers, contractors, specifications workers, hardware managers, and other professionals in construction-related industries, ISO 9000 in Construction is the key to achieving more consistent performance levels, improved efficiency and productivity, a solid reputation for quality, and a sharper competitive edge.

Read More Show Less

Editorial Reviews

An ISO 9000 compliance handbook directed specifically toward the construction industry and companies seeking international building contracts. Nee (quality manager, DORMA Door Controls, Inc.) introduces ISO 9000 concepts and standards, showing how they can be implemented by using quality manuals, procedures, and work instructions. Integral to an ISO 9000 plan is continual auditing and managing which Nee also explains in full. The text includes case studies and reproductions of standard forms. Annotation c. Book News, Inc., Portland, OR (
Read More Show Less

Product Details

  • ISBN-13: 9780471121213
  • Publisher: Wiley
  • Publication date: 4/19/1996
  • Edition number: 1
  • Pages: 224
  • Product dimensions: 0.63 (w) x 6.00 (h) x 9.00 (d)

Meet the Author

PAUL A. NEE is the Manager of Quality at DORMA Door Controls Inc., of Reamstown, Pennsylvania. He is a graduate of Williamsport Technical Institute in tool design technology and Elizabethtown College in business management. His work experience includes 30 years in inspection, quality control, quality assurance, and quality management. Eighteen of those years have been spent with DORMA Door Controls, Inc. For the past five years, he has been responsible for the development, implementation, and maintenance of the ISO 9001 Quality Assurance System. In addition, he is the Facilitator for Total Quality Management at DORMA. During the past two years, he has presented 35 ISO seminars to the construction-related industries and other professional groups.

Read More Show Less

Table of Contents

History and Background.

ISO 9000 Family of Standards.

ISO 9001 Explained.

How to Plan and Implement an ISO 9000 Quality System.

Auditing Quality Systems.

Managing the Quality System.

The Consultant's Role in ISO 9000 Registration.

Case Studies.


Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)