ISO 9000 Made Easy: A Cost-Saving Guide to Documentation and Registration

Overview

It's a common mistake among companies pursuing quality programs: Too many believe they must spare no expense in order to earn ISO 9000 certification. Others overspend in blind pursuit of registration because of poor guidance on deadlines, organization, fees, and proper documentation. But quality doesn't have to cost a fortune! Here, at last, is the first guide to the ISO 9000 series that emphasizes a clear, time-saving, and cost-effective approach. Amy Zuckerman, an international marketing consultant and ...
See more details below
Available through our Marketplace sellers.
Other sellers (Hardcover)
  • All (5) from $2.49   
  • New (1) from $50.00   
  • Used (4) from $2.49   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$50.00
Seller since 2015

Feedback rating:

(214)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Close
Sort by
Sending request ...

Overview

It's a common mistake among companies pursuing quality programs: Too many believe they must spare no expense in order to earn ISO 9000 certification. Others overspend in blind pursuit of registration because of poor guidance on deadlines, organization, fees, and proper documentation. But quality doesn't have to cost a fortune! Here, at last, is the first guide to the ISO 9000 series that emphasizes a clear, time-saving, and cost-effective approach. Amy Zuckerman, an international marketing consultant and long-time reporter on ISO 9000 matters, shows you that pursuing quality (whether through ISO 9000 or other means) does not have to mean extraordinary expenditures. By following her impartial and intelligent guidance, your company will be able to do the proper up-front organization that ISO 9000 requires - and thus control its own ISO 9000 destiny.

This practical manual helps manufacturers and other producers get through each step of the ISO 9000 requirements as painlessly as possible, while also saving money. Zuckerman shows readers how to assess whether or not to pursue registration, streamline the auditing process, avoid costly "danger zones, " get their money's worth from consultants, and organize vital in-house documentation for use in ISO 9000 and other quality programs.

Read More Show Less

Editorial Reviews

Booknews
A guide to the ISO 9000 series that helps companies fully understand the program and protect their financial interests in relation to it. Zuckerman explains what ISO 9000 really is and how it operates; whether to pursue ISO 9000; how to select a registrar and negotiate a favorable contract; and how to organize the company to perform the work of quality. Includes a model quality assurance manual and postregistration self-help audit. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Read More Show Less

Product Details

  • ISBN-13: 9780814402528
  • Publisher: AMACOM Books
  • Publication date: 1/30/1995
  • Pages: 224
  • Product dimensions: 8.85 (w) x 11.36 (h) x 0.79 (d)

Meet the Author

Amy Zuckerman

Amy Zuckerman is an award-winning business writer who specializes in technology and trends. She lives in Amherst, Massachusetts.

James Daly is the publisher of Edutopia magazine and founder of Business 2.0. He lives in Alameda, California.

John Manders has illustrated many books for children, including Prancing, Dancing Lily, by Marsha Diane Arnold. He lives in Pittsburgh, Pennsylvania.

Read More Show Less

Table of Contents

Foreword
Acknowledgments
Pt. I Controlling Your ISO 9000 Destiny 1
1 How to Think about ISO 9000 Registration 6
2 Sorting Out the Pros and Cons of Registration 17
Pt. II Doing the Work of Quality 21
3 Picking the Right Registrar and Starting the Ten-Step Process 23
4 Organizing Your Company and Continuing the Ten-Step Process 36
5 The Quality System Audit 43
6 Making a Long-Term Data Collection and Documentation System Work 51
7 The ISO Made Easy Documentation System 55
8 Making the Documentation Process Work - The Implementation and Test Phases 65
Pt. III ISO 9000 Savings in Action 79
9 Up and Running: The Early Operating Stages of the Documentation System 81
10 Streamlining Your Documentation System for Dramatic Savings 91
11 Meeting ISO 9000 Documentation Requirements 101
12 Making Consultants Pay Off 106
Pt. IV The ISO 9000 Global Fit 119
13 Placing ISO 9000 in a Global Context for Savings 121
Appendix A: Self-Auditing: A Key to ISO 9000 Quality Improvement 137
Appendix B: The 1994 List of Accredited Registrars 141
Appendix C: An ISO Compliant Quality Assurance Manual with Template 145
Index 179
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)