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IT Service Management From Hell!, Based on Not-ITIL : Version 3, the Upgrade Edition!
     

IT Service Management From Hell!, Based on Not-ITIL : Version 3, the Upgrade Edition!

by Brian Johnson, Paul Wilkinson
 

Product Details

ISBN-13:
9789077212004
Publisher:
Renouf Publishing Company, Ltd
Publication date:
06/30/2007

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