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The IT Value Quest How to Capture the Business Value of IT-based infrastructure Theo J.W. Renkema Although the potential of information technology (IT) is beyond dispute, it proves to be very difficult to evaluate its true business value. In the present competitive business arena, modern IT provides the enabling infrastructure for efficient and effective business operations, leveraging business improvements and securing a competitive edge. Capturing the value of this IT-based infrastructure is often considered as the most critical and yet the most complex part of managerial decision-making. Many managers do not try to justify their expenditure or measure whether their money was well spent. This situation has become unacceptable in the light of the rising costs and uncertain benefits of this increasingly important type of business investment. The call for more financial returns and more 'value for money' can no longer be ignored. Making the right investment evaluations will make the vital difference between business success and failure. This book provides a unique perspective on assessing and creating business value from investments in IT-based infrastructure and, more importantly, it shows how the role of IT-based infrastructure is critical to obtain the full benefits of IT. Management/Information Systems
INVESTMENT ISSUES AND MANAGEMENT CHALLENGES.
IT-Based Infrastructure: Value for Money?
Refocusing the Search for IT Value.
THE NEW DIGITAL INFRASTRUCTURE.
Strategic Dimensions of IT-Based Infrastructure.
The Business Role of IT-Based Infrastructure.
INVESTMENT GOVERNANCE AND CONTROL.
Infrastructure Governance Through Investment Decisions.
Appraisal Methods for IT Investments.
Investment Decisions with the P4 Model.
The P4 Model in Practice.
THE BUSINESS CASE FOR INVESTMENT.
Assessing Infrastructure Projects.
Assessing Infrastructure Synergy.
CONCLUDING MANAGEMENT PERSPECTIVES.
An Investment Methodology for IT-Based Infrastructure.
Managing IT-Based Infrastructure for Business Value.