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Addressing an area of critical importance The IT Value Quest:
* Focuses on capturing the business value of IT-basedinfrastructure
* Provides investment appraisal for IT investment
* Supplies business scorecard formation for costs, benefits andrisks
* Integrates financial and non-financial benefits management
* Combines 'hard' and 'soft' aspects of managerialdecision-making
* Leaves managers with clear guidelines on how to controlexpenditure and maximise their return on investment
INVESTMENT ISSUES AND MANAGEMENT CHALLENGES.
IT-Based Infrastructure: Value for Money?
Refocusing the Search for IT Value.
THE NEW DIGITAL INFRASTRUCTURE.
Strategic Dimensions of IT-Based Infrastructure.
The Business Role of IT-Based Infrastructure.
INVESTMENT GOVERNANCE AND CONTROL.
Infrastructure Governance Through Investment Decisions.
Appraisal Methods for IT Investments.
Investment Decisions with the P4 Model.
The P4 Model in Practice.
THE BUSINESS CASE FOR INVESTMENT.
Assessing Infrastructure Projects.
Assessing Infrastructure Synergy.
CONCLUDING MANAGEMENT PERSPECTIVES.
An Investment Methodology for IT-Based Infrastructure.
Managing IT-Based Infrastructure for Business Value.