It's Not about the Coffee: Leadership Principles from a Life at Starbucks

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Overview

It’s Not about the Coffee outlines a simple approach to success: focus on people over profits. It presents ten enduring principles that Howard Behar, who helped shape the Starbucks organization, has used in his own life and has practiced as a leader and in developing leadership at one of the most respected companies in the world.

Behar has stood for candor and the soul of the Starbucks culture. “People are not ‘assets,’” he tells us, “they are human beings.” It’s Not about the ...

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Ashland, Oregon, U.S.A. 2007 Audio CD Good Audio Book 4 AUDIO CDS polished for your satisfaction for a worthwhile set, withdrawn from the library collection. Some library ... marking to the box and the CDs. The CDs are in individual sleeves protected and clear sounding. We will make sure to the clean the CDs. In this way you will be able to have a smooth listening experience. Read more Show Less

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It's Not about the Coffee: Leadership Principles from a Life at Starbucks

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Overview

It’s Not about the Coffee outlines a simple approach to success: focus on people over profits. It presents ten enduring principles that Howard Behar, who helped shape the Starbucks organization, has used in his own life and has practiced as a leader and in developing leadership at one of the most respected companies in the world.

Behar has stood for candor and the soul of the Starbucks culture. “People are not ‘assets,’” he tells us, “they are human beings.” It’s Not about the Coffee brings Behar’s energy, smarts, high expectations, and belief in people to fundamental leadership lessons we all need to practice as well as preach everyday.

Blending personal experiences and inside stories of turning points in the development of Starbucks’ culture and business, each chapter in It’s Not about the Coffee explores one principle and offers inspiring advice.

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Product Details

  • ISBN-13: 9781433208034
  • Publisher: Blackstone Audio, Inc.
  • Publication date: 12/27/2007
  • Format: CD
  • Edition description: Unabridged, 4 CDs, 4 hrs. 30 min
  • Pages: 3
  • Product dimensions: 6.62 (w) x 5.84 (h) x 0.69 (d)

Meet the Author

Howard Behar is the former president of Starbucks Coffee Company North America and Starbucks Coffee International. He joined Starbucks in 1989 as vice president of sales and operations and oversaw the retail business growth from 28 stores to more than 400 stores in six years.

Malcolm Hillgartner is an actor, author, songwriter and playwright. He and his wife Jahnna Beecham have written more than 100 books for teens and young readers under the name Jahnna N. Malcolm, including the best-selling series The Jewel Kingdom.

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Customer Reviews

Average Rating 4
( 8 )
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Sort by: Showing 1 – 13 of 8 Customer Reviews
  • Anonymous

    Posted March 10, 2008

    It's Not About the Coffee: Leadership Principles from a Life at Starbucks

    Howard Behar's book IT'S NOT ABOUT THE COFFEE is an excellent book for anyone interested in business or leadership skills in general. Behar's main idea is a strong one in that it is the people that drive businesses not the products. He does a great job organizing all of the leadership qualities into chapters that could be read individually. Also, he supports all of his ideas with his previous work experience and important personal quotes. This book is very powerful in today's society because of many new business and the constant need for good leadership. I recommend this book to anyone interested in business or anyone that simply wants to improve his or her leadership skills.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted June 27, 2014

    Ok....

    &heart

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  • Anonymous

    Posted April 15, 2012

    Highly recommend.

    This book would benefit leaders in any type of organization, from small to large. A must read.

    Was this review helpful? Yes  No   Report this review
  • Posted January 2, 2010

    more from this reviewer

    I Also Recommend:

    Would recommend this for all

    This book is written for every manager and leader in every organization. As a graduate student and adjunct professor I found his idea of, "Not being in the coffee business serving people, but being in the people business serving coffee" very refreshing.

    Was this review helpful? Yes  No   Report this review
  • Posted August 5, 2009

    Bought it for the title

    The title got my attention - it's great. The book isn't as great but it's worth a read.

    Autobiographies have the inherent danger that the writer can't stand back from his own story. This book is no autobiography, but the same issue arises. Howard Behar was close to the top at Starbucks through the most formative years. It's not that he fails to mention problems and challenges. But I wanted someone to say "We got that hopelessly wrong" or "We were completely divided", but even where negative issues are mentioned mostly the answers seemed to materialize or harmony was reached.

    But maybe that's how it was. For example, Open Forums to talk out issues, with a willingness to hear doubts, are a bold measure. So is sending cards to employees to celebrate anniversaries. There's a good story to be told and it is, and Starbucks is a great success. The fundamental message of the sub-title "Lessons on Putting People First" is important, and Starbucks has much to teach the rest of the corporate world. Well worth reading, just not as incisive as I'd want.

    Was this review helpful? Yes  No   Report this review
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    Posted January 16, 2011

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    Posted January 28, 2010

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    Posted May 4, 2009

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    Posted January 26, 2010

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Sort by: Showing 1 – 13 of 8 Customer Reviews

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