It's Okay to Be the Boss: Participant Workbook / Edition 1

Paperback (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $29.22
Usually ships in 1-2 business days
(Save 43%)
Other sellers (Paperback)
  • All (9) from $29.22   
  • New (6) from $33.77   
  • Used (3) from $29.22   


If You are a Supervisor of a Small Team of Employees or a manager of a large complex department, It's Okay to Be the Boss workshop will give you the information and tools you need to become a great boss who is highly-engaged when leading, managing, and supervising your employees.

A companion to the dynamic It's Okay to Be the Boss: The Management Workshop, this Participant Workbook is a hands-on resource that will help you learn how to overcome the common obstacles to becoming an engaged manager. You will gain a clear understanding of which management challenges can be controlled, along with tips and techniques for effectively controlling them. You will also discover the proven strategies for working around issues that cannot be avoided or controlled.

Step by step the It's Okay to Be the Boss: The Management Workshop leads you through a series of eight back-to-basics techniques that clearly show how to develop the skills that will enhance your management abilities and help you

Build relationships of trust and confidence with employees

Delegate tasks, responsibilities, and projects

keep employees focused and moving in the right direction

Increase productivity, quality, retention of high-performers, and turnover among low-performers

Sharply reduce waste, inefficiency, errors, down-time, and conflict among employees

It's Okay to Be the Boss: The Management Workshop will help you incorporate into your daily routine the time-tested management techniques that spell success-tracking employee performance, correcting failure, and rewarding success.

Read More Show Less

Product Details

  • ISBN-13: 9780470405345
  • Publisher: Wiley
  • Publication date: 12/30/2009
  • Edition description: Workbook
  • Edition number: 1
  • Pages: 80
  • Sales rank: 742,368
  • Product dimensions: 6.80 (w) x 9.10 (h) x 0.40 (d)

Meet the Author

Bruce Tulgan is the founder of Rainmaker Thinking Inc., a research and management training company based in New Haven, Connecticut. He is internationally recognized as a leading expert on leadership and performance management. He is an advisor to business leaders all over the world, the author or coauthor of seventeen different books including the classic Managing Generation X and the recent best-seller It's Okay to Be the Boss. He is a sought-after keynote speaker and seminar leader.
Read More Show Less

Table of Contents

What is Hard About Managing? 1

Your Objectives 3

Workshop Objectives 4

The Basics of Managing People 5

The Consequences of Under-Management 6

Fight the Under-Management Epidemic: Be a Great Boss! 7

Real-World Obstacles 8

The Top Seven Management Myths 9

Back-To-Basics Technique 1

Get In the Habit of Managing Every Day 11

One-on-One Conversations with the People You Manage 12

Getting Started 13

How to Make Time Available 14

Worksheet: Making Time for Managing Every Day 15

Back-To-Basics Technique 2

Learn to Talk Like a Performance Coach 17

How a Coach Talks 18

Discussion Questions for Coaching Conversations 19

Coaching Script 21

Questions to Ask During a Coaching Conversation 22

For Useful Coaching Conversations 23

Worksheet: Coaching Script 24

Back-To-Basics Technique 3

Take It One Person at a Time 25

Six Questions for Tuning In to Each Person You Manage 26

Tuning-In Tool 28

Worksheet: Manager's Landscape 29

Back-To-Basics Technique 4

Make Accountability A Process, Not A Slogan 31

Top Seven Complications to Accountability 32

Key Actions for Holding People Accountable 33

Worksheet: Strategies for Holding People Accountable 34

Back-To-Basics Technique 5

Make Expectations Clear Every Step of the Way 35

Make Expectations Clear Every Step of the Way 36

Turn Best Practices into Checklists 37

To Delegate Successfully 38

Circles of Empowerment 39

Back-To-Basics Technique 6

Track Performance in Writing 41

To Evaluate Performance 42

Reasons for Writing Things Down 43

Systems for Tracking Performance in Writing 44

Describe, Describe, Describe 45

Worksheet: Tracking Performance in Writing46

Back-To-Basics Technique 7

Solve Small Problems Early Before They Turn Into Big Ones 47

Diagnosing Performance Problems 48

Worksheet: Diagnosing a Persistent Performance Problem 49

Back-To-Basics Technique 8

Do More For Some People, Less For Others 51

Three Trends in Rewards 52

Using Rewards as Incentives and Quid Pro Quos 53

Worksheet: "What Can You Do to Earn That?" 54

Manager's Checklist 59

Actions For Becoming a Better Boss 60

Worksheet: Action Planning 61

Appendix 63

Coaching Script 65

Tuning-In Tool 66

Managers Landscape 67

"What Can You Do to Earn That?" 68

About The Author 71

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)