The Jazz Process: Collaboration, Innovation, and Agility [NOOK Book]

Overview

"An insider’s guide to translating the creative techniques of jazz to the business world.”

Scott Berkun, author of The Myths of Innovation

 

What Can Your Team Learn From Jazz Musicians?

 

Experienced jazz musicians apply specific principles to collaborate, execute, and manage change in real time--delivering extraordinary ...

See more details below
The Jazz Process: Collaboration, Innovation, and Agility

Available on NOOK devices and apps  
  • NOOK Devices
  • Samsung Galaxy Tab 4 NOOK
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac

Want a NOOK? Explore Now

NOOK Book (eBook)
$15.49
BN.com price
(Save 44%)$27.99 List Price

Overview

"An insider’s guide to translating the creative techniques of jazz to the business world.”

Scott Berkun, author of The Myths of Innovation

 

What Can Your Team Learn From Jazz Musicians?

 

Experienced jazz musicians apply specific principles to collaborate, execute, and manage change in real time--delivering extraordinary innovation in the face of non-stop pressure and risk. Now, jazz musician and collaboration expert Adrian Cho shows how you can use the same principles to dramatically improve any team’s performance.

 

Cho systematically introduces the Jazz Process and demonstrates how it can help cross-functional teams improve teamwork, innovation, and execution. You’ll learn new ways to encourage and integrate strong individual contributions from passionate and committed practitioners, and give them maximum autonomy while making sure your project’s “music” never degenerates into chaotic “noise.”

 

Through multiple case studies, Cho shows you how high-performance teams achieve their success.

 

• Master five core principles of working in teams: use just enough rules, employ top talent, put the team first, build trust and respect, and commit with passion

• Establish a realistic framework for effective, continuous execution

• Collaborate more effectively with team members, consumers, customers, partners, and suppliers

• Master the essentials of team execution: listening for change, leading on demand, acting transparently, and making every contribution count

• Reduce the “friction” associated with collaboration--and increase the synergy

• Use form, tempo, pulse, and groove to maintain constructive momentum

• Learn about the importance of healthy projects and teams

• Innovate by exchanging ideas and taking the right measured risks

• For every practitioner, leader, and manager interested in getting better results

 

Read More Show Less

Product Details

  • ISBN-13: 9780132117456
  • Publisher: Pearson Education
  • Publication date: 6/22/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 320
  • Sales rank: 1,195,165
  • File size: 2 MB

Meet the Author

Adrian Cho is exceptionally well-qualified to draw parallels between the worlds of jazz, business, and software. As a bassist and conductor, he leads the critically acclaimed symphonic jazz ensemble, Impressions in Jazz Orchestra. At IBM, he manages development of IBM® Rational® Team Concert™, the first product built on IBM’s Jazz® team collaboration platform, as well as Rational’s Collaborative Application Lifecycle Management project. As a manager of intellectual property, Adrian plays a key role in IBM’s Eclipse open source and Jazz Open Commercial Software Development efforts and serves as an invited expert on the Eclipse Foundation IP Advisory Committee.

Read More Show Less

Read an Excerpt

Preface

“Art is the desire of a man to express himself, to record the reactions of his personality to the world he lives in.”

—Amy Lowell, nineteenth-century American poet

About This Book

This book is an artistic expression that captures some of my personal thoughts about the world in which we work and play. Although I didn’t write this book with a thematic approach in mind, three themes emerged from the text in support of the concepts you’ll find herein. Their presence is no surprise, as they are principles I value and have come to rely on over the years.

The first of these themes is diversity. I feel fortunate to have been exposed to a degree of diversity throughout my life. From a cultural perspective, I was born in Australia, where I spent the first 30 years of my life. My mother is Chinese, and my father was most likely Australian, although I can’t be certain. In primary (elementary) school, I was the only child of Asian descent in a student body of approximately 600 students. Back then, Australia was less racially diverse than it is today. My reaction to the way other children treated me was to reject my Chinese ancestry. Fortunately, my attitude changed as I grew up, and I began to embrace the differences that come with diversity and to realize how those differences have enriched my life. In 2000, I moved to Ottawa, Canada, where I live with my wife, Deborah, an American Lutheran pastor. We live on the rural outskirts of Ottawa and share our home with a large family of cats and dogs. Career-wise, my interests have always been many and varied, but arts and technology were particularly important to me since an early age. I could never decide between the two and eventually developed parallel careers in the software industry and in music. I’ve long been fascinated by diversity in teams. In the arts, I am always looking for ways to bring together artists from multiple genres or disciplines. I like to form musical ensembles that include both classical and jazz musicians and perform works that span genres and challenge both musicians and audiences. I also like to stage productions that bring together artists from a variety of disciplines, including visual artists, actors, dancers, and musicians. In business, I enjoy the dynamics of cross-functional teams, and I’m often trying to find ways to integrate multiple disciplines.

Unification is another strong current in this book. It comes from the belief that although people are all different, many ties bind us together. More specifically, although we all work and play in a wide variety of domains, certain principles are universally applicable. We all deal collectively with many of the same fundamental problems; only our contexts differ. Jazz musicians must constantly collaborate, innovate, and manage change, and they have to do so in real time. The same is true of a basketball team, a squad of soldiers, and a team in business. Although it’s natural to look toward fellow disciples when seeking solutions to the problems we encounter in our work, I’ve found that some of the best inspiration can come from people working in completely different disciplines. In this book, you’ll find examples of excellence drawn not only from software development and music, but also from business, military operations, and sports. You’ll also find the application of laws from the disciplines of sociology, psychology, physics, biology, and systems theory.

The final theme that plays out in this book is that of execution. I am always concerned by the glut of leadership, strategy and management education, and the dearth of focus on execution. It’s not simply that there are so many more words and minutes given to the former, and it has nothing to do with management versus those who work in the trenches. One person’s strategy is another person’s execution. Middle management executes the strategy set by upper management. Even the most senior people in an organization execute on behalf of a board, and they in turn are answerable to shareholders. The problem is that many leaders do not give enough respect or consideration to the realities of executing strategies defined in isolation. The result is usually failure that leads to finger-pointing all around. The strategies that are most likely to succeed are those created collaboratively with input from all stakeholders. Execution is another one of those universally applicable principles that must permeate an organization at all levels so that it moves in concert like a symphony orchestra. Successful artistic leaders who help deliver great performances with minimal planning and rehearsal understand and/or give due consideration to execution. In jazz, ensembles often execute with no plan or rehearsal whatsoever.

Reading This Book

The Jazz Process provides a framework for improving collaboration, innovation, and agility by offering a method for execution and 14 best principles that act on that method. Many books begin with an overview and then drill down into the details, a kind of “top-down” approach. In contrast, I’ve chosen a linear approach, resulting in a more natural progression for discussing the subject matter, somewhat akin to telling a story. Consequently, you won’t see the big picture until we’ve laid a foundation by discussing five principles for working. If you just can’t wait and you would like to see a high-level view right now, take a peek at the listing of the principles of the jazz process in the figure on page 85 and the execution cycle illustrated in the figure on page 98 in the “The Essentials of Execution” section in Part II.

As a domain-agnostic view of the way in which high-performance teams succeed in the face of challenges, the Jazz Process is inherently abstract. To put it to work, you must translate its method for execution and its principles into concrete practices that work specifically for your team and its activities. You’ll find many concrete examples to help you do that throughout this book. As you read through this book, you’ll find it beneficial to ask yourself how you can put the Jazz Process to work for you. You can find out more about the Jazz Process and even participate in discussions at http://www.jazzprocess.com.

© Copyright Pearson Education. All rights reserved.

Read More Show Less

Table of Contents

List of Figures     xv

Foreword     xvi

Preface     xx

Acknowledgments     xxiii

About the Author     xxv

Introduction     1

 

PART I: WORKING

Chapter 1  Use Just Enough Rules     21

The Need for Rules     21

Employing Just Enough Rules     23

Breaking the Rules     26

Defining a Process     28

Documenting a Process     30

Evolving and Improving a Process     32

 

Chapter 2  Employ Top Talent     35

The Human Element     35

Individuality     37

The Importance of Awareness     40

Enabling Organizational Agility     44

Managing Human Resources     45

 

Chapter 3  Put the Team First     47

Putting the Team First     47

Absorbing Mistakes as a Team     49

Avoiding Groupthink     51

Team Awareness     52

Acknowledging Everyone’s Efforts     53

Avoiding Team Elitism     54

 

Chapter 4  Build Trust and Respect     57

Trust and Respect     57

Benefits of Trust and Respect     58

Developing Trust and Respect     60

Acknowledging Efforts and Results     63

When Trust and Respect Are Lost     65

 

Chapter 5  Commit with Passion     69

Commitment     69

Less Work Requires More Commitment     71

Be Willing to Make Mistakes     74

Those Who Support the Team     77

Performing with Passion     78

Performing in Social Media     80

 

PART II: COLLABORATING

Essentials of Execution     85

Feedback and the Birth of Cybernetics     86

Feedback Loops     87

Hunting Cause 1: Trying Too Hard     89

Hunting Cause 2: Reacting Too Slowly     90

Breaking Out of Positive Feedback Loops     91

John Boyd and the OODA Loop     92

The Lessons of Blitzkrieg     95

OODA and the Jazz Process     97

 

Chapter 6  Listen for Change     103

Observing     103

What We Observe     107

Identifying and Ignoring Noise     111

Data Versus Information     113

Measuring Success     115

Change Is Unavoidable     119

Consideration 1: Cognitive Biases     121

Consideration 2: Thinking Outside the Box     124

Consideration 3: Seeing Through the Fog     125

Responding to Change     127

Identifying Change     129

 

Chapter 7  Lead on Demand     133

Our Fascination with Leadership     133

Taking Initiative     134

Decentralizing Leadership     136

Helping the Team Navigate     140

The Importance of Following     141

 

Chapter 8  Act Transparently     145

Transparency in the Execution Cycle     145

Authenticity     150

Openness     154

Timeliness     157

Clarity     159

Considerations     161

 

Chapter 9  Make Contributions Count     165

Contributing in Collaborative Scenarios     165

Measuring Contributions: Saying More with Less     170

Timing     178

Location and Proximity     179

 

PART III: EXECUTING

Chapter 10  Reduce Friction     185

Concepts of Friction     185

Reducing Friction     188

Optimizing Friction     190

 

Chapter 11  Maintain Momentum     197

Concepts of Momentum     197

Form     199

Tempo     202

Pulse     205

Groove     207

Momentum in an Organization     210

Maintaining Momentum     212

 

Chapter 12  Stay Healthy     219

The Importance of Health     219

Causes of Injury     223

Prevention     225

Chronic Conditions     227

Recovery     228

Shock     231

Monitoring Health     231

 

PART IV: INNOVATING

Chapter 13  Exchange Ideas     237

Creativity and Innovation     237

Benefits of Innovation     239

Enabling Innovation with Collaboration     240

Enabling Innovation with Diversity     242

Enabling Innovation with Dialogue     244

Fostering Innovation     246

 

Chapter 14  Take Measured Risks     251

Managing Risk     251

Risks of Failing to Diversify     252

Risks of Applying Best Practices     253

Taking Risks     255

 

Coda     267

Works Cited     269

Index     281

Read More Show Less

Preface

Preface

“Art is the desire of a man to express himself, to record the reactions of his personality to the world he lives in.”

—Amy Lowell, nineteenth-century American poet

About This Book

This book is an artistic expression that captures some of my personal thoughts about the world in which we work and play. Although I didn’t write this book with a thematic approach in mind, three themes emerged from the text in support of the concepts you’ll find herein. Their presence is no surprise, as they are principles I value and have come to rely on over the years.

The first of these themes is diversity. I feel fortunate to have been exposed to a degree of diversity throughout my life. From a cultural perspective, I was born in Australia, where I spent the first 30 years of my life. My mother is Chinese, and my father was most likely Australian, although I can’t be certain. In primary (elementary) school, I was the only child of Asian descent in a student body of approximately 600 students. Back then, Australia was less racially diverse than it is today. My reaction to the way other children treated me was to reject my Chinese ancestry. Fortunately, my attitude changed as I grew up, and I began to embrace the differences that come with diversity and to realize how those differences have enriched my life. In 2000, I moved to Ottawa, Canada, where I live with my wife, Deborah, an American Lutheran pastor. We live on the rural outskirts of Ottawa and share our home with a large family of cats and dogs. Career-wise, my interests have always been many and varied, but arts and technology were particularly important to me since an early age. I could never decide between the two and eventually developed parallel careers in the software industry and in music. I’ve long been fascinated by diversity in teams. In the arts, I am always looking for ways to bring together artists from multiple genres or disciplines. I like to form musical ensembles that include both classical and jazz musicians and perform works that span genres and challenge both musicians and audiences. I also like to stage productions that bring together artists from a variety of disciplines, including visual artists, actors, dancers, and musicians. In business, I enjoy the dynamics of cross-functional teams, and I’m often trying to find ways to integrate multiple disciplines.

Unification is another strong current in this book. It comes from the belief that although people are all different, many ties bind us together. More specifically, although we all work and play in a wide variety of domains, certain principles are universally applicable. We all deal collectively with many of the same fundamental problems; only our contexts differ. Jazz musicians must constantly collaborate, innovate, and manage change, and they have to do so in real time. The same is true of a basketball team, a squad of soldiers, and a team in business. Although it’s natural to look toward fellow disciples when seeking solutions to the problems we encounter in our work, I’ve found that some of the best inspiration can come from people working in completely different disciplines. In this book, you’ll find examples of excellence drawn not only from software development and music, but also from business, military operations, and sports. You’ll also find the application of laws from the disciplines of sociology, psychology, physics, biology, and systems theory.

The final theme that plays out in this book is that of execution. I am always concerned by the glut of leadership, strategy and management education, and the dearth of focus on execution. It’s not simply that there are so many more words and minutes given to the former, and it has nothing to do with management versus those who work in the trenches. One person’s strategy is another person’s execution. Middle management executes the strategy set by upper management. Even the most senior people in an organization execute on behalf of a board, and they in turn are answerable to shareholders. The problem is that many leaders do not give enough respect or consideration to the realities of executing strategies defined in isolation. The result is usually failure that leads to finger-pointing all around. The strategies that are most likely to succeed are those created collaboratively with input from all stakeholders. Execution is another one of those universally applicable principles that must permeate an organization at all levels so that it moves in concert like a symphony orchestra. Successful artistic leaders who help deliver great performances with minimal planning and rehearsal understand and/or give due consideration to execution. In jazz, ensembles often execute with no plan or rehearsal whatsoever.

Reading This Book

The Jazz Process provides a framework for improving collaboration, innovation, and agility by offering a method for execution and 14 best principles that act on that method. Many books begin with an overview and then drill down into the details, a kind of “top-down” approach. In contrast, I’ve chosen a linear approach, resulting in a more natural progression for discussing the subject matter, somewhat akin to telling a story. Consequently, you won’t see the big picture until we’ve laid a foundation by discussing five principles for working. If you just can’t wait and you would like to see a high-level view right now, take a peek at the listing of the principles of the jazz process in the figure on page 85 and the execution cycle illustrated in the figure on page 98 in the “The Essentials of Execution” section in Part II.

As a domain-agnostic view of the way in which high-performance teams succeed in the face of challenges, the Jazz Process is inherently abstract. To put it to work, you must translate its method for execution and its principles into concrete practices that work specifically for your team and its activities. You’ll find many concrete examples to help you do that throughout this book. As you read through this book, you’ll find it beneficial to ask yourself how you can put the Jazz Process to work for you. You can find out more about the Jazz Process and even participate in discussions at http://www.jazzprocess.com.

© Copyright Pearson Education. All rights reserved.

Read More Show Less

Customer Reviews

Average Rating 4.5
( 3 )
Rating Distribution

5 Star

(2)

4 Star

(1)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 3 Customer Reviews
  • Posted November 26, 2010

    more from this reviewer

    A deep exploration of collaborative know-how

    Adrian Cho leads a jazz orchestra in Canada when he isn't developing IBM software. Now he wants to tell you how Miles Davis can change your business life. Cho touts jazz units such as Davis' immortal, innovative bands as models for high-performance teamwork. He derives 14 best practices from observing that standout performers in good jazz groups work together in an environment of alert listening and mutual respect to make great music off the cuff. He doesn't limit his examples to jazz, finding combo cognates in basketball, auto racing and the military. The upshot is a concept of leadership and teamwork that's well suited for the Google-age workplace. Alas, the text is dense and the graphics aren't very helpful. Trying to parse the earnest but process-heavy prose may make you play the blues. Still, getAbstract recommends this innovative book to human resources professionals, executives and managers needing new harmonies, and employees who know they could make a better contribution if only someone would let them play a solo.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted August 15, 2012

    Kyfkdjgb

    Ill take Vinesplash.

    Sunsetfire -^••^-

    0 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted August 13, 2012

    ASHCLAN MATING DEN

    WELCOME! PLEASE CHOOSE A MATE AND THEN REVIEW THIS BOOK TELLING US WHICH YOU WANT!
    ONCE YOU CHOOSE YOU AUTOMATICALLY GET THEM AS A MATE! (if you are a tom plz choose a she-cat if you are a she-cat plz choose a tom.)

    TOMS
    Vinesplash_blue-gray pelt with bright green eyes
    Thrushfur_light brown pelt with hazel eyes
    Muddywhiskers_dark brown pelt with hazel eyes and black paws
    Pheonixwing_red pelt with amber eyes and dark brown paws
    Foxleap_red pelt with green eyes
    Firetail_orange pelt with blue eyes
    Silverclaw_blue-gray pelt with hazel eyes and gray paws
    Grayrock_gray pelt and hazel eyes
    Thornstep_dark brown pelg with gray stripes and amber eyes
    Badgerfang_white and gray striped with yellow eyes
    Troutstream_white with gray paws and amber eyes
    Sabertooth_light gray pelt and yellow eyes
    Crowscreech_black pelt and green eyes
    Fervorheart_white pelt and bright blue eyes
    Starryeye_light brown pelt with one blind eye
    Clawface_light brown pelt with large scar down middle and over eye
    Lionpatch_orange pelt with red paws and hazel eyes
    Thunderclaw_black and gray striped pelt and amber eyes
    Tealfur_blue-gray pelt and bright yellow eyes
    Dragonheart_red and orange striped pelt and blue eyes
    Jaysong_dark and light gray striped pelt with dark gray paws and blue yes
    Appleears_black pelt and yellow eyes
    Shardtooth_dark brown with cracked front teeth and green eyes
    Flightpelt_scrawny warrior with white pelt and amber eyes
    Talonfang_dark brown pelt with black stripes and amber eyes

    SHE-CATS
    Lizardtail_black and brown striped pelt and green eyes
    Ravenwings_black pelt and amber eyes
    Tawnywhiskers_tortishell with black paws and blue eyes
    Dewfeather_white pelt with blue eyes
    Mistycave_gray pelt and bright green eyes
    Fawnstep_light brown pelt with hazel eyes
    Blizzardpath_white and light gray striped pelt and hazel eyes with black paws
    Gingerberry_orange pelt with amber eyes
    Blueflame_red and orange striped pelt with blue eyes
    Starfur_light gray pelt and hazel eyes
    Snowstep_white pelt and green eyes
    Flamepetal_orange pelt with blue eyes
    Echowing_blue-gray pelt with dark gray paws and blue eyes
    Emberfang_tortishell with amber eyes

    AGAIN, PLEASE CHOOSE ONE OF THESE AND THEN THEY WILL AUTOMATICALLY BE YOUR MATE!!


    0 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing all of 3 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)