Job Feedback: Giving, Seeking, and Using Feedback for Performance Improvement

by Manuel London

Overview

This book discusses how people evaluate themselves, relate to others who give them feedback, and process information about others. It examines how feedback is given and received in teams and cross-cultural organizations, and explores the impact that feedback has on changing technologies.

Product Details

ISBN-13:	9781135626099
Publisher:	Taylor & Francis
Publication date:	09/12/2003
Series:	Applied Psychology Series
Sold by:	Barnes & Noble
Format:	eBook
Pages:	288
File size:	1 MB

About the Author

Manuel London

Table of Contents

1. Introduction Person Perception 2. How and Why Feedback Works 3. How People Evaluate Themselves 4. Feedback Dynamics 5. Processing Information About Others Performance Evaluation Methods 6. Performance Appraisals 7. Multisource Feedback Methods 8. The Usefulness of Multisource Feedback 9. Assessment Centers and Business Simulations Supporting the use of Feedback 10. The Manager’s Role As Feedback Provider 11. Performance Management, Development, and Coaching 12. Holding Managers Accountable for Giving and Using Feedback Future Directions 13. Feedback in Teams and Cross-Cultural Organizations 14. Changing Technologies and Jobs: Toward Feedback-Oriented, Continuous Learning Environments