Juran: A Lifetime of Influence by John Butman, Butman |, Hardcover | Barnes & Noble
Juran: A Lifetime of Influence

Juran: A Lifetime of Influence

by John Butman, Butman
     
 

"I think I am sitting with God." Such was the awestruck impression of one seminar attendee when he found himself sharing a luncheon table with Joseph Juran, the man whose name has become synonymous with the concept of quality. In the annals of business history, the name Juran resonates with near mythic status. This is the man whose thinking about quality and

Overview

"I think I am sitting with God." Such was the awestruck impression of one seminar attendee when he found himself sharing a luncheon table with Joseph Juran, the man whose name has become synonymous with the concept of quality. In the annals of business history, the name Juran resonates with near mythic status. This is the man whose thinking about quality and management revolutionized the way the world does business, a living legend who, along with a few other giants of our age, shaped the course of industrial history. Written with the support of Dr. Juran and the Juran Institute, Juran: A Lifetime of Influence gives us an intimate look at the man, his times, and the evolution of the concepts of quality and management that so profoundly affect business today. Dr. Juran's remarkable story begins at the turn of the century in the Carpathian Mountains of Romania. Joseph Juran was born in a tiny village with unpaved streets and houses with dirt floors, a place that, in his own words, "had no quality problems." His journey to America, in 1912, thrust him into a world of technological marvels, of ocean liners and ice cream, streetcars and flush toilets. Poverty forced him into his first job at age nine, exposing him to work experiences and conditions that kindled his interest in finding better ways to get things done. John Butman's penetrating narrative explores Joseph Juran's early struggles against prejudice, and how-through chess, languages, algebra, and code-breaking-his genius for analysis and problem-solving emerged. It was at Western Electric's Hawthorne Works, one of the great factories of the age, that Juran's lifework began to crystallize. An operation of exceptional size and complexity, Hawthorne gave Juran a visceral understanding of the bedrock issues of quality. He learned the sound of a machine malfunctioning, heard the complaints of a skilled operator betrayed by shoddy materials, and discovered the consequences of poor quality control. Then, in a dramatic turn of events, Juran was given the chance to put his innovative skills and ideas to use as an integral part of the Lend-Lease Administration effort in World War II. The immense and urgent undertaking allowed Juran to throw himself into the fight against the Nazis. The post-War period afforded Juran the opportunity to reflect on his experiences, culminating in the publication of Juran's Quality Control Handbook, world-renowned as a "sacred text" on the subject of quality. During this time, he formulated the concepts that would establish his reputation: the definition of quality, the universal sequences for achieving breakthrough and control, continuous improvement, the Pareto Principle, and the Juran Quality Trilogy, among others. Juran: A Lifetime of Influence describes the impact of these ideas on such clients as Alcoa, Motorola, Gillette, and the industrial leaders of Japan. It is a story illuminated by portraits of such notables as W. Edwards Deming and Walter A. Shewhart, as well as the personal observations of Peter Drucker, Steven Jobs, and Dr. Juran himself.

Editorial Reviews

Library Journal
In 1947, "Made in Japan" suggested cheap trinkets. Today, Americans feel exactly the opposite about this phrase, owing in no small part to its influence in the work of Joseph M. Juran. Born in 1904, Juran has an extraordinary intensity, and his prescience about quality has established worldwide respect for his consulting, teaching, and especially writing. Butman, coauthor of the PBS special An Immigrant's Life, based on Juran's life, depends heavily on Juran's extensive personal involvement in this first, only, and uncritical authorized biography. Butman describes numerous details of Juran's life, from his early years of dire poverty in Romania, the family's trek to Minnesota, his academic proficiency and expertise in chess, and his early career with Western Electric. Juran's abundant works are considered fundamental references for anyone interested in better understanding how best to integrate principles of quality into an organization. Although a little more perspective would have been welcome, Juran is important enough to make this work essential for all academic libraries.Dale F. Farris, Groves, Tex.
Booknews
Chronicles Juran's life from his childhood in Romania and his journey to America in 1912, to his role in the Lend-Lease Administration effort in World War II, and the publication of <-->renowned as a sacred text on the subject of quality. Describes his ideas and their impact on such clients as Alcoa, Motorola, Gillette, and the industrial leaders of Japan. Annotation c. by Book News, Inc., Portland, Or.

Product Details

ISBN-13:
9780471172109
Publisher:
Wiley
Publication date:
06/27/1997
Pages:
280
Product dimensions:
9.00(w) x 6.00(h) x 0.75(d)

Related Subjects

Meet the Author

JOHN BUTMAN is the principal of The Butman Company, a group of writers and researchers. He is the author of Flying Fox: A Business Adventure in Teams and Teamwork, The Book That's Sweeping America! or Why I Love Business! (Wiley), and coauthor of "An Immigrant's Gift," the PBS documentary of the life and work of Joseph Juran.

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