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"All in all, a welcome contribution to a vital human activity — managing for quality."
— From the Foreword by Joseph M. Juran
SUSTAINING BUSINESS PERFORMANCE IMPROVEMENT
After many efforts to improve the performance of your organization, and now that the consultants have gone, how do you maintain your Six Sigma momentum? How do you keep performance-improvement teams on the cutting edge? How do you continue to achieve breakthroughs and remove the entrenched roadblocks within your organization? How can you ensure that Six Sigma breakthroughs you worked so hard to achieve continue to move forward?
Juran Institute’s Six Sigma: Breakthrough and Beyond presents the Juran Institute’s time-perfected methods for locking in a culture based on continuous performance improvement.
* Research and time-based experience that will provide answers to your most frequently asked questions about change processes and what makes them sustainable
* Continuously improve performance in leadership, strategy, organization, cycle times, new product development speed, quality control, culture, adaptability, and more
* Make rapid progress with proven Juran methods
* Solve stubborn difficulties by adapting the lessons learned from other organizations
* Learn Dr. Joseph M. Juran’s own "Lessons of a Lifetime," set forth throughout and in the Foreword
MAKE CONTINUOUS IMPROVEMENT A REALITY
Would you like to be leader of an organization that can become a master at dealing with the climate of continual, unpredictable change that is affecting today’s business environment?
Do you want to face unrelenting competition with supreme confidence?
Do you demand ongoing improvements in the product development time cycle? Insist upon continuing reductions in production delays, cost overruns, and defects?
Juran Institute’s Six Sigma: Breakthrough and Beyond provides the tools to achieve these results, not only now but throughout the years ahead. This book presents the Juran Institute’s own plan for sustaining improvement across the organization, to ensure that your most recent attempts to achieve breakthrough have ended and certification has been gained.
The first Six Sigma book to incorporate the full philosophy and methodology of the Juran Institute, Juran Institute’s Six Sigma includes performance-improving applications based on the Juran Trilogy of Planning Processes, Control Processes, and, and systematically achieving Breakthrough Processes.
Practical and bottom-line conscious, these Juran methods and strategies are enhanced by real world studies from Juran business clients. Juran Institute’s Six Sigma can become your handbook for change and a friend for business survival and renewal. It can provide:
* Solutions to frequently seen chronic cultural problems that cross multiple functions in an organization
* Examples of common bottlenecks and how to remove them
* Improvement, implementation, and strategies for all levels of management
The Juran Institute has helped companies around the globe successfully reshape their management processes. With this book, they can help you achieve the same sustainable bottom line results.
|Ch. 1||The Predicament||1|
|Ch. 2||The Basic Tasks of Management: The Juran Trilogy||19|
|Ch. 3||The Planning Processes||41|
|Ch. 4||The Control Processes||85|
|Ch. 5||The Nature of Breakthrough||127|
|Ch. 6||Breakthroughs in Leadership||151|
|Ch. 7||Breakthroughs in Organization||171|
|Ch. 8||Breakthroughs in Current Performance Improvement - Classic and Six Sigma Dmaic||211|
|Ch. 9||Breakthroughs in Culture||265|
|Ch. 10||Breakthroughs in Adaptability||287|
|Ch. 11||Strategic Quality Planning and Deployment||313|
|Ch. 12||A Road Map for Change||347|