Juran Institute's Six Sigma Breakthrough and Beyond: Quality Performance Breakthrough Methods

by William Barnard, Joseph De Feo, Juran Institute, Joseph M. Juran (Foreword by), William W. Barnard

Overview

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Based on the Juran Institute’s breakthrough method, Juran’s Six Sigma: Breakthrough and Beyond goes beyond certification or implementation processes discussed in most six sigma texts to prepare an organization's managers — at all levels — to deal with the practical day-to-day human, structural, and technological issues which arise when initiating and maintaining a Six Sigma effort.

Juran's Six Sigma: Breakthrough and Beyond allows you to modify your program to suit your individual requirements. With this book, you get everything you need to improve and maintain Six-Sigma breakthrough performance long after the consultants have packed up and gone home.

Product Details

ISBN-13:	9780071422277
Publisher:	McGraw Hill LLC
Publication date:	09/15/2003
Pages:	374
Product dimensions:	6.40(w) x 9.30(h) x 1.02(d)

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Joseph A. DeFeo, President and Chief Executive Officer of Juran Institute, is recognized for his training and consulting expertise in sustaining breakthrough improvements within many different organizations worldwide. He has been instrumental in progressing the subject of Breakthrough Improvement by focusing on the needs of today's contemporary and demanding industries. He is considered a knowledge expert on the Management of Quality, Business Process Management, Six Sigma Deployment, Strategic Quality Planning, and supportive methodologies. He is a regular speaker at national conferences and his counsel has been published widely in national and international publications.

William W. Barnard, PhD. is a Senior Vice President at Juran Institute. Bill advises and assists management in industries such as health care, universities, and government ministries, emphasizing how to implement managing for quality. He has represented Juran Institute in North America, Europe, Asia, Africa, and the Pacific and has orgiinated the Institute's Facilitator Training courses.

The Juran Institute provides training and consulting services to help organizations worldwide achieve sustainable breakthrough improvements. Dr. Joseph M. Juran, a pioneer in the quality revolution who developed many of the techniques and tools on which the Six Sigma methodology is based, founded the Insitute in 1979. Apart from Six Sigma, the Institute's areas of expertise include breakthrough improvement, strategic deployment, benchmarking and lean manufacturing. Juran Institute is headquartered in Wilton, Connecticut, and has European offices in Amsterdam and Madrid. For more information, vist www.juran.com.

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Table of Contents

Foreword
Preface
Introduction
Acknowledgments

Chapter 1: The Predicament

Chapter 2: Case The Basic Tasks of Management: The Juran Trilogy

Chapter 3: The Planning Processes

Chapter 4: The Control Processes

Chapter 5: The Nature of Breakthrough

Chapter 6: Breakthroughs in Leadership

Chapter 7: Breakthroughs in Organization

Chapter 8: Breakthroughs in Current Performance Improvement -- Classic and Six Sigma DMAIC

Chapter 9: Breakthroughs in Culture

Chapter 10: Breakthroughs in Adaptability

Chapter 11: Strategic Quality Planning and Deployment

Chapter 12: A Road Map for Change
REFERENCES
INDEX