Kaplan Technical Writing: A Resource for Technical Writers at All Levels

Overview

From crafting presentations to writing grant proposals, Kaplan Technical Writing is an essential resource for all technical writers. This handy guide helps you create an effective, visually appealing style that will stand out and make your message clear.

You'll learn all the basics, including: Maximizing the efficiency of email and interoffice communications, Composing clear,...

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Overview

From crafting presentations to writing grant proposals, Kaplan Technical Writing is an essential resource for all technical writers. This handy guide helps you create an effective, visually appealing style that will stand out and make your message clear.

You'll learn all the basics, including: Maximizing the efficiency of email and interoffice communications, Composing clear, professional prose, Researching and writing reports, Designing visually stimulating pages and presentations.

About the Author:
Carrie Hannigan, MS, is an assistant professor in Composition for Kaplan University

About the Author:
Diane Martinez, MA, is an assistant professor in Composition for Kaplan University

About the Author:
Tanya Peterson, MA, is a chair of the Composition department for Kaplan University

About the Author:
Carolyn Stevenson, EdD, is a program director for Kaplan University's Communication degree programs

About the Author:
Carrie Wells, MA, is an assistant professor in Composition for Kaplan University

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Product Details

  • ISBN-13: 9781427797216
  • Publisher: Kaplan Publishing
  • Publication date: 8/5/2008
  • Edition description: Original
  • Pages: 704
  • Product dimensions: 7.60 (w) x 9.20 (h) x 1.30 (d)

Meet the Author

Carrie Hannigan earned her BA in English from the University of Illinois in Chicago and her MS in Written Communication from National-Louis University.  She has been teaching in the Composition Department at Kaplan University since 2004 as an adjunct faculty member, and working at CCH, Inc., a WoltersKluwer company, since 1998.  Currently, she is a Technical Communication doctoral candidate at Illinois Institute of Technology.

Carrie Wells holds a B.A. in English — Technical Communication from the University of Central Florida, a M.A. in English Language from Hardin-Simmons University, and is a PhD candidate in Education at Capella University. She has professional experience in technical communication, journalism, and public relations and has been with the Kaplan University Composition Department since 2004 and teaching literature, composition, and technical writing since 2000.

Diane Martinez is an online composition and technical writing instructor, course developer, and course leader for Kaplan University, and has been with the University since April 2004.  Previous to teaching at Kaplan, she worked for 12 years as a technical writer in higher education and for engineering government contractors.  She has experience writing and editing proposals, technical reports, scholarly papers, and working as a freelance writer.  She is a member of STC, NCTE, and other professional organizations dedicated to professional communication.  She writes book reviews for Technical Communication, and has presented at several conferences.

Tanya Peterson received her B.A. in English from Pepperdine University and her M.A. in English from Chapman University. She has been teaching College Composition and Technical Writing since 2001 and has designed both technical writing and composition courses. She has experience editing professional and technical documents. She joined Kaplan University in October of 2004 as an adjunct instructor and then served as a full-time faculty member beginning in January of 2005. She is currently serving as a chair in the Composition Department.

Carolyn Stevenson is the Academic Program Director for the Communication degree programs for Kaplan University. She holds a B.A. in English, M.A. in Communications, and an Ed.D. in Educational Leadership and Organization Change with a higher education concentration. Dr. Stevenson has been with Kaplan since 2004, and has held the positions of adjunct faculty member, department chair for communication, and full-time faculty member.  She has over thirteen years teaching and administrative experience in both face-to-face and distance learning formats. Prior to pursing a career in education, she worked as a developmental editor for Irwin-McGraw Hill, Assistant Managing Editor for Mosby, a writer for an employee benefits publishing company, and technical writer for a consulting firm contracted by Kraft General Foods.

Diane Martinez is an online composition and technical writing instructor, course developer, and course leader for Kaplan University, and has been with the University since April 2004.  Previous to teaching at Kaplan, she worked for 12 years as a technical writer in higher education and for engineering government contractors.  She has experience writing and editing proposals, technical reports, scholarly papers, and working as a freelance writer.  She is a member of STC, NCTE, and other professional organizations dedicated to professional communication.  She writes book reviews for Technical Communication, and has presented at several conferences.

Tanya Peterson received her B.A. in English from Pepperdine University and her M.A. in English from Chapman University. She has been teaching College Composition and Technical Writing since 2001 and has designed both technical writing and composition courses. She has experience editing professional and technical documents. She joined Kaplan University in October of 2004 as an adjunct instructor and then served as a full-time faculty member beginning in January of 2005. She is currently serving as a chair in the Composition Department.

Carrie Wells holds a B.A. in English — Technical Communication from the University of Central Florida, a M.A. in English Language from Hardin-Simmons University, and is a PhD candidate in Education at Capella University. She has professional experience in technical communication, journalism, and public relations and has been with the Kaplan University Composition Department since 2004 and teaching literature, composition, and technical writing since 2000.

Carrie Hannigan earned her BA in English from the University of Illinois in Chicago and her MS in Written Communication from National-Louis University.  She has been teaching in the Composition Department at Kaplan University since 2004 as an adjunct faculty member, and working at CCH, Inc., a WoltersKluwer company, since 1998.  Currently, she is a Technical Communication doctoral candidate at Illinois Institute of Technology.

Carolyn Stevenson is the Academic Program Director for the Communication degree programs for Kaplan University. She holds a B.A. in English, M.A. in Communications, and an Ed.D. in Educational Leadership and Organization Change with a higher education concentration. Dr. Stevenson has been with Kaplan since 2004, and has held the positions of adjunct faculty member, department chair for communication, and full-time faculty member.  She has over thirteen years teaching and administrative experience in both face-to-face and distance learning formats. Prior to pursing a career in education, she worked as a developmental editor for Irwin-McGraw Hill, Assistant Managing Editor for Mosby, a writer for an employee benefits publishing company, and technical writer for a consulting firm contracted by Kraft General Foods.

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Table of Contents


Preface     V
Acknowledgments     IX
Introduction to Technical Communication
Defining Technical Communication     3
Purpose, Audience Analysis, and Context     7
Forms of Technical Writing     19
Research     69
Planning, Organizing, Drafting, and Style     89
Page Design and Visuals     105
Revising, Editing, and Proofreading     121
Presentations     129
Technical Communication in the Workplace
Collaboration in the Workplace     147
Longer Forms in Technical Writing     177
Proposals and Grant Writing     249
Writing and Designing Training Materials     315
Writing in Digital Environments     343
Research in Professional Contexts     365
Professional Document and Page Design     391
Professional Review Processes     425
Testing and Usability Issues     439
Oral Presentations     457
Writing in Other Professions     487
Jobs in Technical Communication     507
Professional Development in Technical Communication     543
Grammar and Usage     567
Citation Guidelines for APA, Chicago Manual of Style, and MLA     585
Index     607
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  • Posted October 8, 2009

    This was exactly what I was looking for!!!

    The text was well organized and offered me a lot of information that others left out. I love that it is in two sections, too. That makes it easier to find information and focus on knowledge of the topic or use of the material.

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