Kinn's The Administrative Medical Assistant - Pageburst E-Book on Vital Source (Retail Access Card): An Applied Learning Approach / Edition 8

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More About This Textbook

Overview

This is a Pageburst digital textbook; The most comprehensive front office medical assisting resource available, Kinn's The Administrative Medical Assistant, 7th Edition provides unparalleled coverage of the practical, real-world administrative skills essential to your success in the health care office. This thoroughly updated, fully modernized edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market.

  • Apply what you learn to realistic administrative situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter.
  • Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual.
  • Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text.
  • Master key skills through step-by-step instructions and full-color illustrations that clarify procedures.
  • Sharpen your analytical skills and test your understanding of important concepts with critical thinking exercises.
  • Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes.
  • Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website.
  • Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record.
  • Confidently prepare for the CMA and RMA certification exams with a new online appendix that mirrors the exam outlines and provides fast, efficient access to related content.
  • Find information quickly and easily with newly reorganized chapter content and charting examples.
  • Reinforce your understanding through medical terminology audio pronunciations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on the completely revised companion Evolve Resources website.
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Product Details

  • ISBN-13: 9780323221047
  • Publisher: Elsevier Health Sciences
  • Publication date: 8/29/2013
  • Edition number: 8

Table of Contents

Introduction

  1. Becoming a Successful Student
  2. The Healthcare Industry
  3. Unit One: Introduction to Medical Assisting

  4. The Medical Assisting Profession
  5. Professional Behavior in the Workplace
  6. Interpersonal Skills and Human Behavior
  7. Medicine and Ethics
  8. Medicine and Law
  9. Unit Two: Administrative Medical Assisting

  10. Computer Concepts
  11. Telephone Techniques
  12. Scheduling Appointments
  13. Patient Reception and Processing
  14. Office Environment and Daily Operations
  15. Written Communications and Mail Processing
  16. Unit Three: Health Information in the Medical Office

  17. The Paper Medical Record (formerly Medical Records Management)
  18. The Electronic Medical Record
  19. Health Information Management
  20. Privacy in the PhysicianÕs Office
  21. Unit Four: Billing and Coding Procedures

  22. Basics of Diagnostic Coding
  23. Basics of Procedure Coding
  24. Basics of Health Insurance
  25. The Health Insurance Claim Form
  26. Professional Fees, Billing, and Collecting
  27. Unit Five: Financial and Practice Management

  28. Banking Services and Procedures
  29. Management of Practice Finances
  30. Medical Practice Management and Human Resources
  31. Medical Practice Marketing and Customer Service
  32. Unit Six: Assisting with Medical Specialties

  33. Assisting with Medical Emergencies
  34. Unit Seven: Career Development

  35. Career Development and Life Skills

Procedure Checklists

English-Spanish Terms

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