Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't

Overview

The new grand theory of leadership by Ram Charan…The breakthrough audiobook that links know-how--the skills of people who know what they are doing--with the personal and psychological traits of the successful leader.

How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ...

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Audiobook (MP3 - Unabridged)    
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Overview

The new grand theory of leadership by Ram Charan…The breakthrough audiobook that links know-how--the skills of people who know what they are doing--with the personal and psychological traits of the successful leader.

How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business--the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before.

For well over four decades, Ram Charan has been learning in the most visceral way the underlying reasons why leaders succeed and fail. As one of the most influential advisers to top management teams of leading companies around the world, he has had a front-row seat to observe the cause and effect of leadership practices and behaviors.

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Editorial Reviews

From Barnes & Noble
Projecting bold business visions is easy; actualizing them is the hard part. Ram Charan's Know-How identifies the nexus of success not as rhetorical vision but as the link between skilled people and a leader who knows how to optimize their energies as a team. He particularizes eight key skills that can make or break a company or even a department. Dr. Charan's leadership lessons are already well respected in boardrooms: His clients include General Electric, DuPont, Verizon, Home Depot, and KLM, so perhaps it's not surprising that this book arrives with strong endorsements, including this one by Stephen R. Covey: "What Peter Drucker's The Practice of Management and The Effective Executive were to the 20th century industrial age, Ram Charan's Know-How is to the 21st century global digital knowledge worker age."
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Product Details

  • ISBN-13: 9780739341230
  • Publisher: Books on Tape, Inc.
  • Publication date: 1/9/2007
  • Format: MP3
  • Edition description: Unabridged
  • Ships to U.S.and APO/FPO addresses only.

Meet the Author

Ram Charan is the coauthor of the bestseller Execution and the author of What the CEO Wants You to Know and many other books. What people throughout the business world acclaim are Dr. Charan’s practicality and the value he provides in helping them solve business problems. There are no high-falutin’ theories that have people scratching their heads and saying, “Wow, that’s really interesting, but what do I do Monday morning”? For Ram, the Monday-morning application of his ideas is the entire ball game and the reason why his teaching is valued at companies like General Electric, DuPont, Verizon, The Home Depot, KLM, Thomson Corporation, and many others.
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Read an Excerpt

1

Know-How

The Substance of Successful Leaders

Know-how is what separates leaders who perform--who deliver results--from those who don't. It is the hallmark of people who know what they are doing, those who build long-term intrinsic value and hit short-term targets.

What gets in the way of finding people who can perform is the appearance of leadership. All too often I see people being chosen for leadership jobs on the basis of superficial personal traits and characteristics, such as:

•The seduction of raw intelligence: "He's extremely bright, incisive, and very analytical. I just feel in my gut he can do the job."

•A commanding presence and great communication skills: "That presentation was awesome. How she ever boiled down all that data onto the PowerPoints is beyond me. She certainly had the committee in the palm of her hand. Mark my words, she's going to the top."

•The power of a bold vision: "What a picture he painted of where we are going, moving forward."

•The notion of a born leader: "The people in the unit love her. Such a morale builder and motivator!"

Certainly intelligence, self-confidence, presence, the ability to communicate, and having a vision are important. But being highly intelligent doesn't mean that a person has the knack for making good business judgments. How many times have you seen people confidently making decisions that turn out to be disastrous? How often have you heard a vision that turned out to be nothing more than rhetoric and hot air?

Personal attributes are just one small slice of the leadership pie, and their value is greatly diminished without know-how, the eight interrelated skills that bring leadership into the realm of profit and loss.

We need leaders who know what they are doing. Change is always with us, but its current magnitude, speed, and depth is unlike what most readers of this book have experienced in their lifetime. A Google can come from nowhere and grow into a multibillion-dollar business in a few short years, becoming one of the world's most highly valued companies. There are not only huge opportunities but also great pitfalls that can swallow up whole companies and industries. Think for a moment about the challenges Google has presented to companies in the advertising, broadcasting, and publishing industries, to name just a few.

World-class competitors can now emerge from anywhere--witness the wave of emerging-nation players that have clear advantages in their industries--thanks to mobility of talent, capital, and knowledge.

You will be constantly tested for your know-how and lead your business in the right direction. Will you be able to do the right things, make the right decisions, deliver results, and leave your business and the people in it better off than they were before?

•Can you position your business by finding the central idea that meets customer demands and makes money? And, as will increasingly be required, can you appropriately reposition it?

•Are you able to pinpoint external change by detecting patterns ahead of others and put your business on the offensive?

•Do you know how to lead the social system of your business by getting the right people together with the right behaviors to make better, faster decisions and achieve business results?

•Can you judge people by finding their best talents based on facts and observations and matching them...

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