Knowledge Capital: How Knowledge-Based Enterprises Really Get Built

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $4.94
Usually ships in 1-2 business days
(Save 94%)
Other sellers (Hardcover)
  • All (10) from $4.94   
  • New (6) from $4.94   
  • Used (4) from $5.08   


Knowledge Capital: How Knowledge-Based Enterprises Really Get Built is an integrated, structured set of conversations with thought leaders and key practitioners in the fields of intellectual capital and knowledge management, who examine-in the form of conversations-the steps necessary for creating and implementing the various dimensions of a knowledge-based enterprise. These are the dimensions that need to be effectively addressed for the organization to successfully make the transition from an activity-based organization to a truly knowledge-based enterprise. The conversations that make up Knowledge Capital are not studies of theory separated from practice or practice without a strong theoretical base. Rather, they are the stories of how knowledge-based enterprises really get built, in the words of the people who built them. While every contributor begins from his or her own unique perspective and background, each moves toward a convergent understanding of the core elements, perspectives, and practices involved. These systemic conversations provide a body of knowledge and experience on how to craft and implement strategies, as well as the how values, learning, performance, relationships, innovation, and change play in the development of usable knowledge environment. These explorations, together, lead to a mapping of what are quickly becoming the foundations of the next stage of the field. Knowledge Capital gives the reader a readily accessible collection of insights and experiences essential for the new era in intellectual capital and knowledge management.

Read More Show Less

Product Details

  • ISBN-13: 9780195161144
  • Publisher: Oxford University Press, USA
  • Publication date: 8/28/2003
  • Pages: 432
  • Lexile: 1170L (what's this?)
  • Product dimensions: 9.20 (w) x 6.20 (h) x 1.30 (d)

Meet the Author

Jay Chatzkel is Principal of Progressive Practices, a management consulting organization. He assists organizations in transforming themselves into becoming knowledge-based, intelligent enterprises. He is also is on the boards of editors of the Journal of Knowledge Management, the Journal of Knowledge Management, and the TQM Magazine

Read More Show Less

Table of Contents

1. Introduction: Why Knowledge Capital?
KNOWLEDGE Cluster I: Starting Points
2. Operating as a Knowledge System, Dorothy Leonard
3. The Knowledge Business, Jim Botkin
4. The Knowledge Movement Emerges from Its Infancy, Karl Wiig
KNOWLEDGE Cluster II: Strategic Issues
5. Recipes for Knowledge-Based Value Creation, Göran Roos
6. The Intelligent Organization, Leif Edvinsson
7. Understanding the Enterprise as a System, Vince Barabba
KNOWLEDGE Cluster III: Human Capital, Values, and Learning
8. Human Capital Is the Only Active Asset, Jac Fitz-Enz
9. People Are the Owners and Investors of Human Capital, Thomas O. Davenport
10. Shared Values—The Prerequisite for Knowledge Sharing and Creation, Don Tyler
11. Learning in the Knowledge Era, Brook Manville
KNOWLEDGE Cluster IV: Drivers and Accounting for Intangible Wealth
12. Value Drivers for Intangibles, Jonathan Low
13. A Level Playing Field for Intangibles, Steven M. H. Wallman
KNOWLEDGE Cluster V: Bringing It All Together in Practice
14. Creating and Implementing a Knowledge Strategy, Hubert Saint-Onge
15. Knowledge Management Is about Change, Kent Greenes
16. Finding "the Hook", Sharon Oriel
17. The Springboard Story, Stephen Denning
18. The Knowledge-Centric Organization, Alex Bennet
EPILOGUE: Convergence—Toward the Next Stage
TEN QUESTIONS: Leading Your Organization into Becoming a Knowledge-Based Enterprise
RESOURCES: Books for Building a Knowledge-Based Enterprise

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)