Knowledge Management

by Tom Knight, Trevor Howes

Overview

We are now in the 'third wave' of Knowledge Management - the first was focused on the potential of new technology, while the second focused on the nature of knowledge and how people 'know' and learn. The focus in the third phase is two-fold: building individual and team productivity, and proper alignment of Knowledge Management efforts in helping deliver on strategic goals of the organization.

Knowledge Management- a Blueprint for Delivery explores and builds on current ideas about the dynamics of knowledge in organizations, answering such questions as: 'What is knowledge management?' and 'What does it mean for today's companies and organizations?'

Written by two leading knowledge management practitioners, this book looks beyond academic theory and software company hype to focus on the roles that knowledge and information play in creating high-performance organizations.

Built on their extensive experience of Knowledge Management programme design and delivery, Knowledge Management- a Blueprint for Delivery:

contains a comprehensive survey of the whole area of Knowledge Management, from theory and strategy creation through to techniques, tools, and delivery of change

provides an insight into developing and managing Knowledge Management initiatives

bridges the gap between theoretical, strategic, and practical hands-on perspectives

Product Details

ISBN-13:	9780750649025
Publisher:	Taylor & Francis
Publication date:	09/30/2002
Series:	Computer Weekly Professional Series
Pages:	264
Product dimensions:	7.44(w) x 9.69(h) x (d)

About the Author

Tom Knight, Trevor Howepson

Table of Contents

Foreword; Acknowledgements; Introduction- Understanding Knowledge Management; New challenges, new vision; From strategy to action; Designing the new reality; Making it all happen; Reaping the rewards; Epilogue: Lessons from the journey; Appendices.

Editorial Reviews

"The authors have succeeded in creating an impressively well-structured, comprehensive exploration of the field of knowledge management. Each topic is examined with a common-sense approach, and the book never loses sight of the issues that really matter to organizations. Knowledge Management - a blueprint for delivery promises to be of enormous value to anyone interested in KM."

Simon Lelic, Editor, Knowledge Management magazine

"This is a 'must read' book for any manager in any industry today. . The approach to implementing KM and building a learning organization outlined by the authors is underpinned by major concepts that cannot be ignored by businesses that want to survive and thrive in the 21st century."

Prof Brian Lehaney, School of Mathematical and Information Sciences, Coventry University

"Today's economic and business environment is driving organizations to re-think notions of resources (to include intangible assets, tacit knowledge and individual and group contributions) and of capabilities (to include knowledge creation and sharing, cross boundary processes, and learning). Organizations now require a coherent and holistic strategy for knowledge, within which practical initiatives can be supported. This new book is a timely contribution which draws on the experience of the authors in developing such strategies and implementing the results."

Paul Quintas, Professor of Knowledge Management, The Open University Business School

"At Futurelab, we spend a lot of time looking ahead. But how can organizations best prepare for a speeded-up, broadband future? Integrating knowledge and learning is increasingly the most important core capability of successful companies - to successfully face the future, we need to learn to make the best of what information, knowledge and tools we have available now. This book is the primer we all need - full of practical and specific advice, grounded in experience."

Martin Freeth, Chief Executive NESTA Futurelab

From the Publisher