Fellow at the Institute for Management of Innovation and Technology
Stockholm School of Economics and Chalmers University of Technology
"Steve Fuller has written a book that finally takes a critical look at the guru-hype that passes for Knowledge Management (KM). Fuller points out that prior work is so ridiculous that universities are now classified as the 'dumb organizations' and any McDonald's franchise is a 'smart' one. We are witnessing the deskilling of the knowledge worker, and the McDonaldization of the university. As Steve puts it, there is no 'free lunch' in cyberspace. This book will set the KM field upside down, where it belongs."
Editor of Journal of Organizational Change Management and TAMARA: Journal of Critical Postmodern Organization Science