Knowledge Management Handbook / Edition 1

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Many organizations are now realizing that their competitive edge lies mostly in the brainpower-the intellectual capital-of their employees and management. To stay ahead of the pack, companies must leverage their knowledge, internally and externally. But it is not enough to develop lessons-learned databases. Experts now believe the current savior of organizations is knowledge management-the conceptualization, review, consolidation, and action phases of creating, securing, combining, coordinating, and retrieving knowledge-in short, the process of creating value from an organization's intangible assets.
Jay Liebowitz, one of the leading knowledge management and expert systems authorities in the world, brings together over thirty articles contributed by the top researchers and practitioners to produce what seems destined to become the key reference for this emerging field. With it you will find:

  • How to create a knowledge-sharing environment
  • How senior executives can show tangible benefits using methods that value the intellectual capital-especially the "human capital" within the organization
  • How knowledge management is not the same as information management
  • How senior management commitment and involvement are essential to the success of a knowledge management system
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Editorial Reviews

Knowledge may not be wisdom, but it's a start. From the AAAI (American Association of Artificial Intelligence) to Yahoo, this reference provides a solid foundation in the methodologies, issues, technologies, and applications in the emerging field of knowledge management. Advanced topics include: knowledge discovery, data warehousing, data mining, web-based technology, and intelligent agents. The 28 experts practice what they preach in 16 chapters well- structured around bulleted key points and historical- psychological context, observing that "KM is 80% about people and cultural change rather than technical development." Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780849302381
  • Publisher: CRC Press
  • Publication date: 2/25/1999
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 328
  • Product dimensions: 7.00 (w) x 10.00 (h) x 0.75 (d)

Table of Contents

  • Preface (Knowledge Management: Fact or Fiction?), Jay Liebowitz
  • Knowledge Management and Strategy The Current State of Knowledge Management, Thomas J. Beckman Knowledge Management and the Broader Firm: Strategy, Advantage, and Performance, Thomas H. Davenport Introducing Knowledge Management into the Enterprise, Karl M. Wiig
  • Knowledge Management: People and Measures People Who Make Knowledge Management Work: CKO, CKT or KT? Angela Abell and Nigel Oxbrow A Look Towards Valuating Human Capital, Jay Liebowitz and Kathie Wright Performance Measures for Knowledge Management, Carl R. Moore
  • Knowledge Management: Some Elements Knowledge Selection: Concepts, Issues, and Technologies, Clyde W. Holsapple and K.D. Joshi Intellectual Capital and Knowledge Creation: Towards an Alternative Framework, James A. Sena and A.B. (Rami) Shani MetaKnowledge and MetaKnowledgebases, Ed Swanstrom Investigating a Theoretical Framework for Knowledge Management: A Gaming Approach, Robert de Hoog, Gertjan van Heijst, Rob van der Spek, John S. Edwards, Ron Mallis, Bart van der Meij, and Robert M. Taylor
  • Knowledge Management: Knowledge Technologies Intelligent Agents for Knowledge Management: Towards Intelligent Web-Based Collaboration Within Virtual Teams, Seung Baek, Jay Liebowitz, Srinivas Y. Prasad, and Mary Granger Groupware: Collaboration and Knowledge Sharing, David Coleman Knowledge Discovery, Glenn Becker Knowledge-Based Systems: A Look at Rule-Based Systems, Dustin Huntington
  • Knowledge Management: Applications Knowledge Management in Industry, Patricia S. Foy Knowledge Management in Government, Kim Zimmermann
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