Knowledge Management

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This new book approaches knowledge management (KM) from several perspectives: it spans electrical engineering, artificial intelligence, information systems, and business. Comprehensive yet clearly and concisely written, Knowledge Management is simultaneously strong in managerial, technical, and systemic aspects of KM, providing readers with the right combination of theory, technology, and solutions. Organized coherently into four sections, Knowledge Management covers the principles, technologies, capture systems, sharing systems, and application systems of KM. An excellent handbook for business executives, especially chief information officers, IT directors, and chief knowledge officers.
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Product Details

  • ISBN-13: 9780765623515
  • Publisher: Taylor & Francis
  • Publication date: 2/15/2010
  • Edition description: Older Edition
  • Pages: 330
  • Product dimensions: 7.70 (w) x 9.30 (h) x 1.10 (d)

Meet the Author

Irma Becerra-Fernandez is the vice president for engagement and professor of management information systems at Florida International University, USA.

Rajiv Sabherwal is professor and Edwin & Karlee Bradberry chair in information systems at the University of Arkansas, USA.

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Table of Contents


1. Introduction.
2. The Nature of Knowledge.
3. Knowledge Management Solutions.
4. Organizational Impacts of Knowledge Management.
5. Factors Influencing Knowledge Management.
6. Knowledge Management Assessment of an Organization.


7. Introduction to Knowledge Management Technologies.
8. Representing Human Expertise: Rule-Based Expert Systems.
9. Using Past History Explicitly as Knowledge: Case-Based Systems.
10. Knowledge Acquisition.
11. Learning New Knowledge: Data Mining.
12. Computer Communications.


13. Knowledge Discovery: Systems that Create Knowledge.
14. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge.
15. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge.
16. Knowledge Application Systems: Systems that Utilize Knowledge.


17. The Future of Knowledge Management.
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  • Anonymous

    Posted February 1, 2011

    Don't buy the e-book version!!

    The e-book version is *NOT* a PDF but is instead an Adobe Digital Edition. You can't copy text, highlight or add notes like you can with every other PDF document in Acrobat. You will end up buying the hardcopy anyway so saving a few bucks will actually be a waste (trust me, I learned the hard way).

    Oh, and you can't print it either so the e-book is literally useless. Shame on the authors for agreeing to make their book so restrictive. Sort of an ironic twist for a book that's all about "knowledge management."

    As for the book content: poor editing, repetition of text which is really annoying, and the charts are super confusing. The book talks about how IT is moving towards standards and yet the authors ignored even basic UML notation that would've made some of their diagrams much clearer. My professor spent over 30 minutes explaining one of them and people still looked confused even after that.

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