Giving readers a first-hand look at the inner workings of labor relations, this distinctively up-to-date introduction features an extensive collective of bargaining and labor relations situations drawn from the authors' actual experiences. It contains separate chapters on benefits, wage issues, discrimination laws, and international labor relations, and integrates many recent examples throughout to support discussions.Illustrates material with examples from labor contracts and hearings. arbitration, NLRB and court labor relations cases, and cites many real provisions of collective bargaining agreements. Offers a unique historical overview of U.S. labor relations from the viewpoints of the workforce, the workplace, and work rules, and presents 'Experts' sections written by practicing labor negotiators. Contains the most current and comprehensive coverage of relevant court and NLRB decisions provided by an attorney, and studies the recent trend of collective bargaining in professional sports. Examines total quality management, work teams (as replacements for assembly lines), robotics, and increasing computerization.For professionals in management, economics, business, and public administration.