Lasting Change: The Shared Values Process That Makes Companies Great

Overview

Do you work just for money? Or do you seek depth and satisfaction on the job? Surveys show that we want both. Leading companies have begun to recognize that increased productivity and profitability come when motivated workers find their jobs dignified and fulfilling. Until now there has never been a realistic business process that successfully combined the ideal with the practical, the human with the pragmatic, the honorable with the profitable. The Shared Values Process presented in Lasting Change is a ...
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Overview

Do you work just for money? Or do you seek depth and satisfaction on the job? Surveys show that we want both. Leading companies have begun to recognize that increased productivity and profitability come when motivated workers find their jobs dignified and fulfilling. Until now there has never been a realistic business process that successfully combined the ideal with the practical, the human with the pragmatic, the honorable with the profitable. The Shared Values Process presented in Lasting Change is a quantifiable, tested program that rapidly translates into bottom-line profits and enhanced job satisfaction. You'll find: * the eight basic shared values that will transform your workplace * how to measure the current effectiveness of your organization with and easy-to-use Values and Attitude Study * why "fixing" people never works, and what you should do to help people work at their optimum best * how great companies are transforming people at every level into true leaders * how your organization can get people at every level to take responsibility and follow through * how to benchmark and prove that the Shared Values Process actually works As business and political leaders decry the lack of strong values in the workplace, Rob Lebow and William Simon take a pragmatic approach to putting those values back into any business. The tested, documented techniques in Lasting Change are a sure way to find continuous improvement in communication, innovation, enthusiasm, responsibility-taking, empowerment, and team play.
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Editorial Reviews

Ken Blanchard
Rob Lebow and William Simon are on the money. Lasting Change is the only way to go and it can only happen through shared values. Lasting Change is just great—a must read!
John Sculley
Don't miss this book! You'll come away with some extraordinary insights into how great companies make the Shared Values Process an essential principle of their strategy.
Paul Horgen
The concepts and examples are extraordinary. Lebow's Shared Values Process will prove to you that the tired old prescription of 'fixing people' is flawed. To improve performance, you must change the 'context.' This formula will work for any organization that wants lasting change!
Dick Capen
Today's leaders will need shared values simply to meet the challenges ahead. The next generation will demand those shared values. Lasting Change offers inspired yet practical advice for those who seek to build organizations guided by a moral compass.
Warren D. Johnson
The book is well written, straightforward, and no-nonsense. It holds your attention. It is a book I will certainly require in the MBA courses I teach.
Harold Burson
Lasting Change is packed full of the stuff that makes great people and great companies—a well-packaged postgraduate education that is sure to have a lasting impact on those who have the good fortune to read it. It's a must read for entry-level neophytes and seasoned CEOs.
Philip Crosby
A great collection of anecdotes and experiences that will help a manager develop into a leader.

The book has a lot of information and is well written.

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Product Details

  • ISBN-13: 9780471328476
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 4/9/1999
  • Edition number: 1
  • Pages: 272
  • Sales rank: 1,217,559
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.69 (d)

Meet the Author

ROB LEBOW is the founder and CEO of The Lebow Companies, an international consulting and training firm that specializes in installing the Shared Values Process in companies of all sizes and in all sectors. He is the author of A Journey into the Heroic Environment.

WILLIAM L. SIMON is a professional writer who has written several books and coauthored such best-selling titles as Profit from Experience and On the Firing Line.

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Table of Contents

SETTING OUT ON THE JOURNEY.
An Operating System for People.
What We Allow, We Teach.
Fixing People Never Works.
People Want to Be Great.
GETTING PEOPLE TO WORK TOGETHER EFFECTIVELY.
Shared Values: The Eight Basic People Values.
Business Values that Balance the People Values.
Leaders Have Lost Their Followers.
Privileges and Rights.
Letting Go: Giving Responsibility Back to the Rightful Owners.
The Eight Keys to Responsibility-Taking.
Thank Socrates: A New Approach to Decision-Making.
From Manager to Coach, and Coach to Wise Counsel.
FRAMING YOUR SYSTEMS TO PEOPLE NEEDS AND CUSTOMER NEEDS.
Redesigning People Systems to Support the Shared Values Philosophy.
Rolling Out the People Systems Action Plan.
Creating a True Customer-Centric Organization.
Refocusing the Organization into Customer-Centric Process Groups.
THE PATH TO LASTING CHANGE.
Benchmarking Your Work Environment.
Attaining Lasting Change Through Shared Values.
Index.
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