Laughing at the CIO: A Parable and Prescription for IT Leadership

Overview

While many firms focus most on the technological aspects of the information technology (IT) equation, this guide shows that success requires attention to the information itself. Using an instructive business parable, a set of guiding principles is presented; their implementation can be used to effectively build and manage an IT department in any company, large or small. From CEOs and chief information officers (CIOs) to managers who want to become information leaders within their ...

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Laughing at the CIO: A Parable and Prescription for IT Leadership

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Overview

While many firms focus most on the technological aspects of the information technology (IT) equation, this guide shows that success requires attention to the information itself. Using an instructive business parable, a set of guiding principles is presented; their implementation can be used to effectively build and manage an IT department in any company, large or small. From CEOs and chief information officers (CIOs) to managers who want to become information leaders within their organizations, business leaders will learn how to see the big picture, identify practical goals and solutions, work with staff to build systems that work, and turn information into a powerful corporate asset.

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Editorial Reviews

From the Publisher
"A three-hour train journey took only a few minutes yesterday as I read the draft of your book. A really excellent piece of work."  —Martin White, Managing Director, Intranet Focus Ltd.
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Product Details

  • ISBN-13: 9780910965781
  • Publisher: Information Today, Inc.
  • Publication date: 6/19/2007
  • Pages: 224
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.46 (d)

Meet the Author

Bob Boiko is the founder and president of Metatorial Services Inc., a faculty member of the University of Washington Information School, and the author of Content Management Bible. He is a cofounder of CM Professionals, the first and only content management organization for practitioners. He lives in Seattle, Washington.

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Table of Contents


Figures and Tables     xi
Acknowledgments     xiii
Introduction: Learn to Care About Information     xv
Laughing at the CIO     1
Rebooting IT     5
Starting Up     7
Planning with Sandi     8
Web Services     9
Information Initiatives     11
The CRM Application     11
The Web Site     13
The Intranet     16
Knowledge Central     17
The Grand Flop     21
The Digerati Rebel     22
Knowledge Central Tanks     24
Marketing Defects     26
The End Draws Near     27
Strategy Upgrade     31
Attitude Hot Swap     34
Alpha Design     37
Beta Design     38
A Rolling Release     39
Get Perspective     43
Know What Information Is     45
Information Is Simple but Subtle     46
Electronic Information Is Still Information     48
eBusiness Is Still Business     49
Know Why Information Matters     51
Information Persuades     53
Match the "I" and the "T"     55
Sort Out Information from Data     58
Lead Up     61
Own Information     63
Take Charge     65
Perform for the Board     67
Make Long-Term Plans     69
Have an Information Perspective     72
Be at the Center     74
Stand Up for Information     75
Know the Goals     77
Defining and Selecting Goals     78
What to Know About a Goal     80
Create an Enterprise Strategy     83
You Want Systems But You Need Strategy     85
Problem and Solution Space     86
Value Information     88
Aim as High as Is Feasible     91
Make Strategy Statements     94
A Sample Strategy Statement     96
A Simple Strategy Statement Exercise     99
Go Top-Down and Bottom-Up     103
Devolve Ownership     105
Shift Strategy Ownership     106
Shift Audience Ownership     107
Shift Information Ownership     110
Lead Across     117
Engage Intelligently     119
Break the IT Deadlock     120
Proactively Approach Groups      122
Form a Value Proposition     125
Form a Key Person Plan     126
Form an Education Plan     127
Chart Engagement Tactics     127
Move Management Forward     131
Transcend the Print Mentality     132
Transcend the Web Mentality     134
Respect the Wisdom of Traditional Publishers     135
Create Authors     136
Use Editors     137
Be Librarians     138
Do Less     139
Don't Just Centralize Information     140
Manage the Least Amount of Information     142
Don't Control Information; Manage It     142
Own the Management, Not the Information     144
Balance Central and Peripheral Resources     145
Lead Down     147
Set the Tone of the Department     149
Don't Default Leadership to the Professionals     151
Design from Multiple Angles     152
Destroy the Myth of Future Returns and General Solutions     156
Destroy the Myth of Full Automation     161
Build an Information Practice     163
Set Department Strategy     164
Continually Craft Tactics     166
Cultivate Key Skills      167
Create a Repeatable Process     170
Lead Information Projects     171
Lead, Don't Practice     172
Boot Up a Strategic Project Evaluation Process     174
Review Your Project Portfolio     174
Reign In Scope     175
Establish Project Checkpoints     176
Originate Projects     178
Conclusion: Be the Information Guys     181
About the Author     185
Index     187
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