Table of Contents
Foreword xi
Part 1 Our Need to Feel Safe
1 Protection from Above 3
2 Employees Are People Too 10
3 Belonging 23
4 Yeah, but … 31
Part 2 Powerful Forces
5 When Enough Was Enough 40
6 E.D.S.O. 47
7 The Big C 65
8 Why We Have Leaders 77
Part 3 Reality
9 The Courage to Do the Right Thing 89
10 Snowmobile in the Desert 94
Part 4 How We Got Here
11 The Boom Before the Bust 101
12 The Boomers All Grown Up 112
Part 5 The Abstract Challenge
13 Abstraction Kills 121
14 Modern Abstraction 128
15 Managing the Abstraction 136
16 Imbalance 154
Part 6 Destructive Abundance
17 Leadership Lesson 1: So Goes the Culture, So Goes the Company 159
18 Leadership Lesson 2: So Goes the Leader, So Goes the Culture 171
19 Leadership Lesson 3: Integrity Matters 185
20 Leadership Lesson 4: Friends Matter 198
21 Leadership Lesson 5: Lead the People, Not the Numbers 208
Part 7 A Society of Addicts
22 At the Center of All Our Problems Is Us 227
23 At Any Expense 235
24 The Abstract Generation (Revised and Expanded) 243
Part 8 Becoming a Leader
25 Step 12 272
26 Shared Struggle 277
27 We Need More Leaders 286
Appendix: A Practical Guide to Leading Millenials 289
Acknowledgments 307
Notes 311
Bibliography 337
Index 339