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The Leadership Scorecard

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Overview

Strong leaders are essential to business success, which makes leadership development a business imperative in today’s competitive environment. Leaders are needed that can do more than manage - leaders are needed that can make a business great. In addition, there is increasing pressure on organizations to demonstrate the wise investment of development dollars. This requires the effective use of leadership development methods, as well as the ability to demonstrate the success of those methods. The Leadership Scorecard combines an explanation and discussion on best practice leadership development methods and incorporates ROI measurement & evaluation methodology.

Audience: HR Directors and Managers; internal practitioners/consultants, OD Directors & Managers and Line Managers.

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Product Details

  • ISBN-13: 9780750677646
  • Publisher: Taylor & Francis
  • Publication date: 5/1/2004
  • Series: Improving Human Performance Series
  • Pages: 344
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.76 (d)

Meet the Author

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI Methodology™, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles.

Lynn Schmidt is Vice President, Learning and Development, for Charter University at Charter Communications. Previously Director of Nextel Communications' Leadership Institute and Chairperson of the ASTD ROI Network Advisory Committee, in 2002 she received the Jack and Patti Phillips ROI Practitioner of the Year Award.

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Table of Contents

Part 1:Leadership Scorecard Foundation;Developing Leaders;Creating the leadership scorecard;Part 11:Leadership scorecard methodology;Measuring indicators, satisfaction and learning;Measuring application and business impact;Isolating the effects of a leadership development program;Converting business measures to monetary benefits;Tabulating leadership development program costs;Calculating the roi;identyfying the intangible benefits; Part 111: Leadership Scorecard implementation considerations;Communicating results and overcoming resistance;Forecasting an ROI;Part 1V:Leadership Scorecard case studies; Executive Coaching.

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