Leading and Managing in Nursing

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More About This Book

Product Details

  • ISBN-13: 9780815198499
  • Publisher: Mosby, Incorporated
  • Publication date: 10/28/1998
  • Pages: 784

Table of Contents

1 Managing and Leading 2
2 The Role of Nurse Manager 22
3 Legal and Ethical Issues 36
4 Strategic Planning, Goal Setting, and Marketing 66
5 Leading Change: Nurse Manager as Innovator 86
6 Problem Solving and Decision Making 108
7 Healthcare Organizations 130
8 Cultural Diversity in Healthcare 150
9 Understanding and Designing Organizational Structures 166
10 Managing Quality and Risk 184
11 Managing Time 206
Appendix: Goal Setting 222
12 Managing Information and Technology 226
13 Managing Costs and Budgets 252
14 Team Building 274
15 Selecting, Developing, Empowering, and Coaching Staff 300
16 Communicating and Collaborating 318
17 Conflict: The Cutting Edge of Change 338
18 Managing Performance 362
19 Managing Personal and Personnel Problems 374
20 Consumer Relationships 392
21 Care Delivery Systems 410
22 Patient Classification, Staffing, and Scheduling 436
23 Role Transition 460
24 Power, Politics, and Influence 478
25 Stress Management: The Balancing Act 498
26 Career Management: Putting Yourself in Charge 516
Appendix: Marketing Yourself as a Competent Professional 530
Glossary 541
Index 567
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