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Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership.
From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession—we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Change is more relevant than ever.
John Kotter’s now-legendary eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. Leading Change is widely recognized as his seminal work and is an important precursor to his newer ideas on acceleration published in Harvard Business Review.
Needed more today than at any time in the past, this bestselling business book serves as both visionary guide and practical toolkit on how to approach the difficult yet crucial work of leading change in any type of organization. Reading this highly personal book is like spending a day with the world’s foremost expert on business leadership. You’re sure to walk away inspired—and armed with the tools you need to inspire others.
Published by Harvard Business Review Press.
New Preface, November 2012 vii
Part I The Change Problem and Its Solution
1 Transforming Organizations: Why Firms Fail 3
2 Successful Change and the Force That Drives It 19
Part II The Eight-Stage Process
3 Establishing a Sense of Urgency 37
4 Creating the Guiding Coalition 53
5 Developing a Vision and Strategy 69
6 Communicating the Change Vision 87
7 Empowering Employees for Broad-Based Action 105
8 Generating Short-Term Wins 121
9 Consolidating Gains and Producing More Change 137
10 Anchoring New Approaches in the Culture 153
Part III Implications for the Twenty-First Century
11 The Organization of the Future 169
12 Leadership and Lifelong Learning 183
About the Author 195