Leading Healthcare Cultures: How Human Capital Drives Financial Performance

Hardcover (Print)


Does your organization have clearly articulated values? Are you focusing on your people as much as your profits? A values-based culture emphasizes the important role that human capital-the collective contributions of an organization's employees-plays in long-term financial and operational success. Learn how to leverage both human and financial capital to improve employee and patient satisfaction, physician relationships, and profitability. Includes strategies for:
• Integrating your finance department into the culture of your organization
• Breaking down the silos that exist between departments
• Involving the medical staff to build a culture designed to improve physician-hospital relations
• Uniting the team by openly sharing information and promoting shared accountability
• Focusing on organizational values as the foundation for the budgeting process
• Measuring, analyzing, evaluating, and reporting human capital data
• Creating a "Chief People Officer" charged with leading all human capital activities Also includes self-reflection questions to help you determine the next steps for your organization.

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Editorial Reviews

Doody's Review Service
Reviewer: Lena L Watson, Dr. RN, MBA/HCM(University of Phoenix)
Description: Part of the Executive Essentials series, this book offers ways to drive sustainable organizational change in today's volatile healthcare organizations.
Purpose: It gives organizational leaders information on ways healthcare leaders can effectuate change in a healthcare setting, taking into consideration the basic premise that the ability to outperform competitors occurs when financial performance and human capital are considered in tandem. Healthcare organizations are in a constant state of change, and human and financial resources are dependent variables that must be managed as part of the change process. The authors meet their objectives using illustrations, examples, and step-by-step methods.
Audience: This book is intended for healthcare professionals who are change agents within organizations. In particular, it is written for busy healthcare executives. The authors have years of experience in key senior leadership roles in major healthcare and consulting organizations, with proven track records of success creating change programs and educating others on organizational culture and change.
Features: As an Executive Essentials title, this book is designed to provide quick facts for healthcare executives. It contains key information on topics essential to guiding executives on ways to implement sustainable change. Additional resources are provided for further reading. The graphs, figures and tables are reader-friendly, relevant, and easy to comprehend. There are numerous self-reflection questions, useful case studies and commentaries, and unique recommendations to foster a change environment.
Assessment: This is a great resource for any manager interested in change. This small book is packed with strategies that synthesize human capital and financial performance to drive sustainable change in today's busy healthcare organizations. It deserves a permanent place on every healthcare executive's bookshelf!
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Product Details

  • ISBN-13: 9781567933031
  • Publisher: Health Administration Press
  • Publication date: 12/1/2008
  • Series: Executive Essentials Series
  • Product dimensions: 8.30 (w) x 10.90 (h) x 0.20 (d)

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