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Zinni, former special envoy to the Middle East, and Koltz (coauthors of The Battle for Peace) turn their focus to what they regard as a profound leadership crisis in America. Leaders-in politics, the military and business-have failed to evolve with the times, say the authors, who identify 11 core elements of new (and effective) managers, including developing a strong ethical sense and honing listening and decision-making skills. The authors dedicate entire chapters to each of these elements and explore what it takes to shepherd nations, companies and families in times of crisis as well as how to nurture and train future leaders. Zinni's principles of governance-applicable to parents as well as presidents-touches everything from the Spitzer scandal to U.S. policies in the Middle East and dispenses practical guidelines with particular relevance and resonance. (Aug.)Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.