Leading through Conflict: How Successful Leaders Transform Differences into Opportunities

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Overview

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

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Product Details

  • ISBN-13: 9781591399193
  • Publisher: Harvard Business Review Press
  • Publication date: 5/8/2006
  • Series: Center for Public Leadership Series
  • Pages: 288
  • Sales rank: 317,901
  • Product dimensions: 6.40 (w) x 9.30 (h) x 1.20 (d)

Meet the Author

Mark Gerzon, hailed by the New York Times as an "expert in civil discourse," has worked as a facilitator and leadership trainer for the United Nations, the US House of Representatives, and a wide range of corporate and civic organizations around the world for more than a decade. He is the author of several books, including two bestsellers.

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Sort by: Showing all of 2 Customer Reviews
  • Posted April 5, 2009

    Most indispensable

    'Leading through conflict' enunciates about the need for all of us to understand conflict from a different perspective.
    The author does commendable work by elaborating about the inherently dialectic nature of conflict,and puts forth some thought-provoking arguments.
    A must read...ignore this advice at your own peril.

    0 out of 1 people found this review helpful.

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  • Anonymous

    Posted November 23, 2006

    Hands-on advice about handling conflict

    We highly recommend this outstanding contribution to the literature of leadership. Author Mark Gerzon offers not just a how-to guide for resolving conflict, but a handbook for changing the way leaders think about it. The author doesn¿t fear being opinionated and is clearly an idealist. Yet, his idealism is strongly grounded in, though not limited by, the practical. This is a guide to action, not a theoretical discourse. Many of the tools Gerzon identifies and describes have much broader application than just organizational conflict management. Indeed, leaders who thoroughly master such mental dispositions as 'integral vision' and 'presence' can do more than solve conflicts they can help prevent them.

    Was this review helpful? Yes  No   Report this review
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