Leading Through Uncertainty: How Umpqua Bank Emerged from the Great Recession Better and Stronger than Ever

( 2 )

Overview

"Ray and his colleagues have remained true to their values,their belief system, their distinctive point of view about whattheir company could be and the role it could play in theircustomers' lives. In a book filled with powerful insights,pragmatic takeaways, and colorful stories, this to me is Ray'sultimate lesson, and one that applies in good times and toughtimes."

—From the Foreword by William C. Taylor

In Leading Through Uncertainty, Umpqua ...

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Overview

"Ray and his colleagues have remained true to their values,their belief system, their distinctive point of view about whattheir company could be and the role it could play in theircustomers' lives. In a book filled with powerful insights,pragmatic takeaways, and colorful stories, this to me is Ray'sultimate lesson, and one that applies in good times and toughtimes."

—From the Foreword by William C. Taylor

In Leading Through Uncertainty, Umpqua Bank CEO Ray Davis sharesthe essential leadership strategies that have allowed the WestCoast's largest independent community bank to emerge from theeconomic crisis even stronger than before.

It's no secret that the Great Recession has deeply affected manybusinesses and industries, including banking. Yet by focusing on aclear set of best practices and core values, leaders can createopportunity and growth. Here, Davis outlines his strategies,providing a set of actions that will help leaders recalibrate theirapproaches when faced with industry or market upheaval.

Using his own experiences as well as those of other pioneeringleaders, Davis describes a concise set of smart, actionableleadership strategies that anyone can use to navigate businessesand teams through difficult times. These include focusing onhonesty and transparency, motivating and inspiring employees,building an outstanding corporate reputation, and paying attentionto the details, among others.

The results are clear: despite years of global economicuncertainty, Umpqua has continued its upward trajectory, expandingfrom five locations in 1994 to more than two hundred today. Byshowing leaders how to maintain a clear value proposition andstrong, proactive leadership, Leading Through Uncertainty will helpany company secure a lasting foothold in any economy.

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Editorial Reviews

From the Publisher
“Ray and his colleagues have remained true to theirvalues, their belief system, their distinctive point of view aboutwhat their company could be and the role it could play in theircustomers’ lives. In a book filled with powerful insights,pragmatic takeaways, and colorful stories, this to me isRay’s ultimate lesson, and one that applies in good times andtough times.”
—From the Foreword by William C. Taylor

“I’ve always believed that great leaders know whento stay the course, adjust, and reinvent. Ray Davis articulatesthis and much more in Leading Through Uncertainty, helpingleaders understand the importance of outlining a vision andstrategy. Ray’s smart and practical thoughts on leadershipprovide great insight, and leaders at all levels will benefit fromreading this book.”
John Chambers, chairman and CEO, Cisco

“Ray Davis understands the complexities of leadingeffectively regardless of the economic environment. The advice inLeading Through Uncertainty is excellent and will improveboth your leadership skills and results.”
Tim Boyle, president and CEO, ColumbiaSportswear

“Ray Davis’s Leading Through Uncertainty isthoughtful, insightful, and—perhaps mostimportantly—fundamentally practical. For those who want tomake a difference in their organization, this is amust-read.”
Diana Oreck, vice president, Ritz-CarltonLeadership Center

“Not many companies can say they’ve emerged from theeconomic environment of the past few years stronger than they werebefore it began. Ray Davis can. In Leading ThroughUncertainty, he shares the real-world insight and businesspractices that today’s leaders need to navigate theuncertainty and opportunity of the 21st centuryeconomy.”
—Gary Hamel, author, What Matters Now

“Ray Davis is that rare combination: a visionary with thestraightforward voice of a pragmatist. He understands thattoday’s companies must be flexible, transparent, andcustomer-centric—and Leading Through Uncertaintyprovides a clear roadmap for anyone in a leadership position on howto get there.”
—Ed Herlihy, partner, Wachtell Lipton

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Product Details

  • ISBN-13: 9781118733028
  • Publisher: Wiley
  • Publication date: 11/4/2013
  • Edition number: 1
  • Pages: 224
  • Product dimensions: 6.00 (w) x 9.10 (h) x 0.90 (d)

Meet the Author

Ray Davis is president and CEO of Umpqua HoldingsCorporation, parent company of Umpqua Bank. He has been recognizedin numerous national publications, including the Wall StreetJournal, New York Times, Fast Company, BusinessWeek, Newsweek,and CNBC, and is the author of Leading for Growth (Jossey-Bass).Davis has been recognized as one of high finance's twenty-five mostinfluential people by U.S. Banker Magazine. He lives withhis wife in Portland, Oregon.

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Table of Contents

Foreword by William C. Taylor ix

Introduction: The Great Uncertainty xiii

PART 1 LEADING YOURSELF

Chapter 1: The New Normal 3

Chapter 2: The Truth, Nothing But the Truth 23

Chapter 3: Problems and the Healing Process 39

Chapter 4: Control and Uncertainty 51

Chapter 5: Exercise Your Intuition 65

PART 2 LEADING YOUR ORGANIZATION

Chapter 6: Be Really Good at the Basics 81

Chapter 7: The Value of a Value Proposition 91

Chapter 8: Be Available 103

Chapter 9: Motivate and Inspire 113

Chapter 10: Leverage Your Assets 125

PART 3 LEADING THE WAY

Chapter 11: Reputation Counts 137

Chapter 12: Create Buzz (But Manage Crisis) 147

Chapter 13: Build Momentum 161

Chapter 14: Practice Incremental Evolution 171

Conclusion: Lead On 181

Notes 185

Acknowledgments 191

About the Authors 193

Index 195

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Customer Reviews

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  • Anonymous

    Posted May 27, 2014

    To below

    That is the most stupiedest ideas I have ever heard of.

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  • Anonymous

    Posted May 11, 2014

    A New RP

    Lately, a lot of people have been leaving RP because it wasn't as fun as before. And being a 4~year Nook Roleplayer myself, I definetely understand them. I mean like evil clans? Sure, there can be traitors and all, but c'mon. We should go by the books, if anything. I've been thinking about leaving too, and if this doesn't work, then I'm going to have to leave. Not that any of you probably care. Ok so, there are 4 clans. Leaders are already chosen. View which clan you want to join: <br>
    <p> Thunderclan. Thunderclan are strong and fierce, great warriors to join. Their leader is Firestar. Deputy is open. Join at "tcr". Read res 1 rules first. <br>
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