Leading Virtual Teams

Overview

How do you lead a team scattered across the globe? How do you keep members you can't see organized, communicative, and productive? In this book, you'll find valuable advice on forming virtual teams, assessing their communication and technology needs, and ensuring they produce high-quality work. You'll learn how to:

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Overview

How do you lead a team scattered across the globe? How do you keep members you can't see organized, communicative, and productive? In this book, you'll find valuable advice on forming virtual teams, assessing their communication and technology needs, and ensuring they produce high-quality work. You'll learn how to:

Understand the benefits and challenges of virtual teams

Build a virtual community that promotes collaboration and ongoing communication

Use technology to enhance you virtual team's focus, motivation, and output

Meet Your Mentors

Jessica Lipnack and Jeffrey Stamps and CEO and Chief Scientist, respectively, of the Boston-based consulting firm NetAge and authors of many books and articles on networked organizations, including the book Virtual Teams.

About Pocket Mentors

The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.

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Product Details

  • ISBN-13: 9781422128862
  • Publisher: Harvard Business Review Press
  • Publication date: 4/1/2010
  • Series: Pocket Mentor Series
  • Pages: 96
  • Sales rank: 939,775
  • Product dimensions: 4.90 (w) x 6.90 (h) x 0.40 (d)

Meet the Author

Jessica Lipnack and Jeffrey Stamps are CEO and Chief Scientist, respectively, of the Boston-based consulting firm NetAge (www.netage.com) and authors of many books and articles on networked organizations, including Virtual Teams (New York: John Wiley & Sons, Inc., 1997).

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Table of Contents

Mentors' Message: The Power of Virtual Teams ix

Leading Virtual Teams: The Basics

Why Virtual Teams? 3

An overview of what virtual teams are and why they're important

What are virtual teams? 4

Why are virtual teams valuable? 5

What challenges do virtual teams bring? 6

Setting the Stage for Success in Your Virtual Team 7

Strategies for putting the right pieces in place early.

Achieving clarity on goals, roles, and processes 8

Defining leadership responsibilities 11

Assessing the team's culture 14

Fostering Team Identity 17

Tactics for cultivating a sense of unity and commitment

Holding a launch meeting 18

Establishing communication protocols 19

Encouraging collaboration 20

Keeping Team Members Aligned Through Communication 25

Tips for maintaining open lines of communication

Sustaining agreement about processes and results 26

Documenting expectations 27

Keeping everyone informed 29

Using Coaching to Enhance Team Performance 35

Ideas for using coaching to ensure high performance from your team.

Facilitating communication 37

Clarifying priorities 37

Easing isolation 39

Addressing performance problems 39

Leveraging Technology Effectively 41

Suggestions for getting the most value from communication and meeting technology.

Assessing your team's technology needs 42

Establishing rules about e-mail 45

Using Web sites and intranet sites 46

Using databases, fax machines, and group document software 49

Using live-meeting technology 51

Tips and Tools

Tools for Leading Virtual Teams 59

Worksheets that you can use to document each team member's contact information, to set up a virtual team, to identify roles and responsibilities, to assess your team's culture, and to document a work plan for your virtual team.

Test Yourself 67

A helpful review of concepts presented in this guide. Take it before and after you've read the guide, to see how much you've learned.

Answers to test questions 71

To Learn More 75

Further titles of articles and books if you want to go more deeply into the topic.

Sources for Leading Virtual Teams 81

Notes 83

For you to use as ideas come to mind.

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