Leading with Kindness: How Good People Consistently Get Superior Results

by William Baker, Michael O'Malley

Overview

Authors William Baker and Michael O’Malley teach you that—far from popular media portrayals of corporate callousness—kindness has a very distinct and essential place in the office.

Without presenting a naive idea of kindness, this eye-opening book identifies the surprising attributes successful and resoundingly kind leaders share—revealing how traits like sincerity, honesty, and respect can benefit organizations and help them to thrive.

In Leading With Kindness, business professionals will learn how to apply these lessons in their own workplace, gaining tips for how to:

• motivate employees, committee members, and others;
• recognize unique talents while nurturing all employees;
• establish a supportive environment;
• spur continuous organizational growth;
• adapt to change;
• and prepare the next generation of leaders.

Subtly and very effectively, a gentler, more human conception of leadership has become the gold standard for excellence. Leading With Kindness shows leaders how they can leverage the deceptively complex notion of kindness as guiding principle to lead more effectively.

Product Details

ISBN-13:	9780814439425
Publisher:	AMACOM
Publication date:	08/13/2008
Pages:	256
Product dimensions:	5.90(w) x 8.90(h) x 0.60(d)

About the Author

WILLIAM F. BAKER, PH.D. (New York, NY) is president emeritus of WNET, New York's PBS station, and a professor at Fordham University. He teaches Understanding the Profession: The Business of the Performing Arts in the 21st Century to students from Juilliard and Fordham.

Michael O'Malley (Hamden, CT) is Executive Editor for Business, Economics, and Law at Yale University Press, and adjunct professor at Columbia University Business School.

Table of Contents

CONTENTS

FOREWORD, ix

PREFACE, xi

INTRODUCTION, 1

CHAPTER 1

WHAT KIND LEADERS DO, 11

CHAPTER 2

WHO KIND LEADERS ARE, 37

CHAPTER 3

EXPECTATIONS MATTER, 77

CHAPTER 4

THE TRUTH MATTERS, 119

CHAPTER 5

GROWTH MATTERS, 155

CHAPTER 6

PREPARING THE NEXT GENERATION OF LEADERS, 193

APPENDIX, 217

INDEX, 229

ABOUT THE AUTHORS, 237