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Deliver more, and do it with fewer resources.
Isn't that the productivity challenge that everyone in businessis facing today? A key way to achieve this is by sharing know-how.That is, by using and adapting what someone else has alreadylearned. Many people know instinctively they should be doing this,but struggle to know how to get started.
Today, no one is, nor can be, an expert in everything. In everychallenge, it is easy to feel that you don’t know enough tokeep up with the accelerating pace of change inside yourorganization, let alone the world outside. Start with theassumption that somebody somewhere has already done what you aretrying to do. How can you find out whom, and learn from them?
This significantly updated and enhanced edition of Learningto Fly shows exactly how to put knowledge management theoryinto practice, sharing the tools and insights of two leadingpractitioners. In Learning to Fly Chris Collison and GeoffParcell share their experiences from a wide range of the world'sleading and learning knowledge management organizations. It is apractical, pragmatic workbook packed with hints and tips to helpmanagers put knowledge management into action immediately. Thisedition also comes with a supporting CD-Rom with many useful andintelligent interactive tools for the budding knowledgemanager.
PART I: OVERVIEW.
1. Setting the Context.
2. What is Knowledge Management?
3. The Holistic Model – It’s More Than the Sum ofthe Parts.
4. Getting the Environment Right.
5. Getting Started – Just Do It.
PART II: TOOLS AND TECHNIQUES.
6. Connecting Sharers with Learners – UsingSelf-Assessment.
7. Learning From Your Peers – Somebody Has Already DoneIt.
8. Learning Whilst Doing – Time to Reflect.
9. Learning After Doing – When it’s All Over.
10. Finding the Right People – If Only I Knew Who.
11. Networking and Communities of Practice.
12. Leveraging What We Have Learned – CapturingKnowledge.
PART III: TODAY AND TOMORROW.
13. Embedding it in the Organization – Preparing To LetGo.
14. Review of the Book – What Did We Set Out To Do?
Resources 2: One Page Resources.
Posted January 16, 2012