Learning to Fly: Practical Lessons from Some of the World's Leading Knowledge Companies / Edition 2

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Deliver more, and do it with fewer resources.

Isn't that the productivity challenge that everyone in businessis facing today? A key way to achieve this is by sharing know-how.That is, by using and adapting what someone else has alreadylearned. Many people know instinctively they should be doing this,but struggle to know how to get started.

Today, no one is, nor can be, an expert in everything. In everychallenge, it is easy to feel that you don’t know enough tokeep up with the accelerating pace of change inside yourorganization, let alone the world outside. Start with theassumption that somebody somewhere has already done what you aretrying to do. How can you find out whom, and learn from them?

This significantly updated and enhanced edition of Learningto Fly shows exactly how to put knowledge management theoryinto practice, sharing the tools and insights of two leadingpractitioners. In Learning to Fly Chris Collison and GeoffParcell share their experiences from a wide range of the world'sleading and learning knowledge management organizations. It is apractical, pragmatic workbook packed with hints and tips to helpmanagers put knowledge management into action immediately. Thisedition also comes with a supporting CD-Rom with many useful andintelligent interactive tools for the budding knowledgemanager.

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Product Details

  • ISBN-13: 9781841125091
  • Publisher: Wiley
  • Publication date: 12/3/2004
  • Edition description: REV
  • Edition number: 2
  • Pages: 332
  • Sales rank: 1,171,404
  • Product dimensions: 6.24 (w) x 9.07 (h) x 1.09 (d)

Meet the Author

Chris Collison is a champion for knowledge sharing and anagent for change. He has presented to audiences at business schoolsand at conferences around the world, and is a regular contributorto specialist knowledge management publications. During his careerhe has advised government departments and worked with businessleaders in many organizations, sharing the practical experiences hegained whilst working in BP's knowledge management team. AsDirector of Change & Knowledge Management for Centrica plc, heis responsible for developing organizational capability across thisinternational energy and essential services company. Chris is aChartered Fellow of the CIPD.

Geoff Parcell is a master practitioner. He has a wealth ofexperience gained from a diverse career in BP that has taken himfrom Vietnam to Brazil, and from geophysicist to facilitator. Hewas a core member of BP's knowledge management team during the late90s, creating environments for sharing excellence in operations,organizational capability and innovation. He has just returned toBP after an 18 month secondment to the UN in Geneva. There hehelped create an holistic approach for sharing experiences of theresponse to AIDS between those involved - communities, cities,civic society groups, NGOs, UN agencies and businesses.

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Table of Contents




1. Setting the Context.

2. What is Knowledge Management?

3. The Holistic Model – It’s More Than the Sum ofthe Parts.

4. Getting the Environment Right.

5. Getting Started – Just Do It.


6. Connecting Sharers with Learners – UsingSelf-Assessment.

7. Learning From Your Peers – Somebody Has Already DoneIt.

8. Learning Whilst Doing – Time to Reflect.

9. Learning After Doing – When it’s All Over.

10. Finding the Right People – If Only I Knew Who.

11. Networking and Communities of Practice.

12. Leveraging What We Have Learned – CapturingKnowledge.


13. Embedding it in the Organization – Preparing To LetGo.

14. Review of the Book – What Did We Set Out To Do?

Appendix A.

Appendix B.

Resources 1.

Resources 2: One Page Resources.


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  • Anonymous

    Posted January 16, 2012


    This is a really cheap book for what you get. A definate buy.

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