Lemons to Lemonade: Resolving Problems in Meetings, Workshops, and PLCs

Overview

The complete guide to getting the most out of every gathering of educators!

Prevent meetings from descending into aimless rambling or counterproductive conflicts that end up wasting everybody's valuable time. This resource gives you a playbook to help anyone confidently lead group discussions so that problems get solved, not created. The authors, both veteran educators and ...

See more details below
Paperback (New Edition)
$16.74
BN.com price
(Save 16%)$19.95 List Price

Pick Up In Store

Reserve and pick up in 60 minutes at your local store

Other sellers (Paperback)
  • All (10) from $16.37   
  • New (9) from $16.37   
  • Used (1) from $20.91   
Lemons to Lemonade: Resolving Problems in Meetings, Workshops, and PLCs

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$10.99
BN.com price
(Save 44%)$19.95 List Price

Overview

The complete guide to getting the most out of every gathering of educators!

Prevent meetings from descending into aimless rambling or counterproductive conflicts that end up wasting everybody's valuable time. This resource gives you a playbook to help anyone confidently lead group discussions so that problems get solved, not created. The authors, both veteran educators and experts in group dynamics, detail:

  • How to prepare yourself to facilitate the discussion and keep it on task
  • Best practices for squashing conflict without wounding pride
  • Methods for dealing with “interrupters,” “subject-changers,” disputes, personal attacks, and other time-waster events

Read More Show Less

Editorial Reviews

David Chojnacki
"Garmstonand Zimmerman have written a book that is the perfect blending of theory and research with very practical, user-ready techniques for facilitating meetings AND for dealing with specific challenges. In particular, I appreciated the focus on reflection, the notion of the levels of expertise, and the many concrete examples of specific facilitating challenges. I would LOVE to see this kind of training offered for administrators! "
Mark Cary
"Given that there is continuing turnover in educational leadership, it seems critical that effective practices be revived and renewed in order to sustain their impact. This book addresses that need not by simply reintegrating, but by refining and amplifying effective practices. More importantly the purpose of this book is to further the effectiveness of those 'being led,' and the interventions offer clear and powerful guidance for leaders wishing to amplify collective thinking power of a group. "
Robbie Schranz
"I thought this was great! I got so many good ideas to help me become a better facilitator. "
Dr. John F. Eller
"This book's major strengths include: its focus on an area that needs much support, its use of cognitive coaching as the basis for strategies and techniques, and the focus on strategies and minimizing theoretical ideas. "
Jay McTigue
Before I opened this book, I tried to predict what I would find based on the authors’ prior writings. Here’s what I thought: The book will offer sage yet practical advice in response to common challenges faced by school leaders. It will offer specific and transferable processes and strategies to enhance individual and collective performance. It will be enjoyable to read.

Indeed, that is just what I found. I predict that you will too!

Michael Fullan
"Reading Lemons to Lemonade is like having an expert at your side for every human occasion. Brilliantly to the point, Garmston and Zimmerman anticipate and deal with every issue imaginable when it comes to working with groups. Cycling in and out of principles and practical solutions (including providing sample responses) the authors have provided a succinct and comprehensive guide for becoming experts at working with people in all situations. "
Jay Mc Tigue
"Before I opened this book, I tried to predict what I would find based on the authors’ prior writings. Here’s what I thought: The book will offer sage yet practical advice in response to common challenges faced by school leaders. It will offer specific and transferable processes and strategies to enhance individual and collective performance. It will be enjoyable to read.

Indeed, that is just what I found. I predict that you will too! "

Jay McTighe
"Before I opened this book, I tried to predict what I would find based on the authors’ prior writings. Here’s what I thought: The book will offer sage yet practical advice in response to common challenges faced by school leaders. It will offer specific and transferable processes and strategies to enhance individual and collective performance. It will be enjoyable to read.

Indeed, that is just what I found. I predict that you will too!"

Lyn Hilt
"Anyone who is in the position of facilitating team meetings will find Lemons to Lemonade: Resolving Problems in Meetings, Workshops, and PLCs, an incredibly useful resource. Authors Robert J. Garmston (co-founder of the Center for Cognitive Coaching) and Diane P. Zimmerman (a teacher, principal, superintendent and leadership trainer) share strategies and protocols for managing 'the unexpected occurrences that crop up when groups of people work together.' They seek to help readers use these events 'to build group cohesion, productivity, and learning.'

The strategies shared in Lemons to Lemonade help facilitators understand the needs of particular groups and address specific group dynamics in order to ensure collaborative efforts are fruitful and enjoyable for participants. "

Jay Mc Tighe
"Before I opened this book, I tried to predict what I would find based on the authors’ prior writings. Here’s what I thought: The book will offer sage yet practical advice in response to common challenges faced by school leaders. It will offer specific and transferable processes and strategies to enhance individual and collective performance. It will be enjoyable to read.

Indeed, that is just what I found. I predict that you will too! "

Read More Show Less

Product Details

  • ISBN-13: 9781452261010
  • Publisher: SAGE Publications
  • Publication date: 6/18/2013
  • Edition description: New Edition
  • Pages: 179
  • Sales rank: 219,724
  • Product dimensions: 5.50 (w) x 7.60 (h) x 0.60 (d)

Meet the Author

ROBERT J. GARMSTON. Ed.D is an Emeritus Professor of Educational Administration at California State University, Sacramento and Founder of Facilitation Associates located in Sacramento California, Co-Founder of The Center for Cognitive Coaching and the Center for Adaptive Schools, both located in Denver Colorado. Formerly a classroom teacher, principal, director of instruction and acting superintendent, he works as an educational consultant specializing in leadership, learning, personal and organizational development. He has made presentations and conducted workshops for teachers, administrators and staff developers throughout the United States as well as in Canada, Africa, Asia, Australia, Europe and the Middle East.

Bob has practiced meeting management in each of his leadership roles and for thirty years he has taught facilitation skills, presentation skills and group management to educational leaders. He taught meeting management in Copenhagen to supervisors in the World Health Organization. He studied under Michael Doyle and David Strauss, Co- Founders of the Interaction Method of Conducting Meetings. In the 1980’s he formed a group in Northern California to study and refine facilitation techniques. For four years he wrote a column on managing meetings from the perspectives of presenters and facilitators for the Journal of Staff Development, a publication of the National Staff Development Council, now Learning Forward.

Bob has written and co-authored a number of books including Cognitive Coaching: A Foundation for Renaissance Schools, How to Make Presentations That Teach and Transform, The Adaptive School: A Sourcebook for Collaborative Groups, A Presenter’s Fieldbook: A Practical Guide, Unlocking Group Potential for School Improvement and a memoir, I Don’t Do That Anymore: A Memoir of Awakening and Resilience. He has been recognized by NSDC for his contributions to staff development. His books have been translated into Arabic, Hebrew and Italian.

In addition to educational clients, he has worked with diverse groups including police officers, probation officers, Court and Justice systems, Utilities Districts, The United States Air Force and the World Health Organization.

DIANE P. ZIMMERMAN, Ph.D. is a writer and consultant focusing on entrepreneurial learning and schools that make a difference. She obtained her Ph.D. in Human and Organizational Development from the Fielding Graduate Institute. She recently retired as a superintendent of schools after a 36-year career in education that was rich in leadership, facilitation and conflict management.

Trained originally as a speech therapist, Diane worked early in her career as a teacher, speech therapist, program manager, and Assistant Director of Special Education in Fairfield, California. She subsequently became a principal in Davis, California and served consecutively in two schools over 13 years before being promoted to Assistant Superintendent for Personnel. In 2002, she began a nine-year journey as a superintendent of Old Adobe School Union School District, a small suburban elementary school district in Petaluma, California. She prides herself in moving the district’s teachers from contentious union interactions to cooperative collaborations as productive, interest-based educators who collectively set the highest standards possible for their school district.

Diane has been an active in professional development all of her career. While obtaining her administrative credential, Diane was assigned to Bob Garmston as her intern coach. This early career interaction turned into a life-long intellectual partnership and Diane joined the Cognitive Coaching consulting consortium founded by Bob Garmston and Art Costa.

Diane has taught in administrative training programs at several northern California universities and over the past 20 years has written and consulted in the areas of Cognitive Coaching, teacher supervision and evaluation, facilitation, stages of adult development, assessment of leadership skills, and constructivist leadership.

Leadership and mediation of conflict has always been a part of Diane’s life. She was encouraged to assume leadership roles throughout her career, from early work supervising in a family restaurant business, to her first teaching job in a new special education program, through her years as a principal. Throughout her career, she has been involved in handling divergent opinions and mediating conflict. She gained a substantive reputation as the “in house” expert in facilitation and her staff valued her ability to create learning communities long before “professional learning communities” were popularized

Read More Show Less

Table of Contents

About the Authors
Introduction
To Intercede Is To Lead
Why Read This Book
Problem Locater
Chapter 1. The Novice to Expert Journey
We All Begin as Novices
Accomplished Means Competent
Uninformed
Novice
Proficient
Accomplished
Highly Accomplished Expert
Proficiency Scale
Attributes of the Expert
Chapter 2. Building Personal Confidence
Connecting Mind and Body
1. Breathe
2. Try Progressive Relaxation
3. Walk
4. Center Yourself Physically
5. Over Prepare. Over Prepare
6. Address the Stress of Conflict
7. Check Your Negative Predictions at the Door
8. When Stuck, Move
9. Maintain Your Identity as a Facilitator
10. Monitor Your Need to Know
11. Take Care to Arrange the Room
12. Create a "Circle of Excellence "
Chapter 3. Intervention Principles
Principles Guide Decisions
1. Compassion
2. Precise Language
3. Congruence
4. From Low to High Risk
Chapter 4. Deciding to Intervene
Establish Meeting Standards
Set Working Agreements
Evaluate Working Agreements
Clarify Tasks
Intervene as Necessary
Deciding to Intervene with an Ad Hoc Group
Intervening Preemptively
1. Is the Agenda Relevant?
Plan the Beginning
Cluster Reports
Mix Strategies
2. Is Engery Waning?
Around the Room and Back Again
Card Partners
The Card Stack and Shuffle
3. Are Emotions Ratcheting Up?
First Turn/Last Turn
4. Might the Group be Heading Toward Conflict?
Grounding
Deciding When to Intervene
1. Is Intervening Important?
2. Am I the Best Person to Intervene?
3. Are My Observations Accurate?
4. Will It Be Quick or Take Time?
5. Can the Group Learn From It?
Chapter 5. Common Group Issues
Getting Attention
Attention First
Refocusing
Common Signal
Physical Proximity
Verbal Proximity
Redirecting Engagement
Join a Whole Table That is Off Task
Refocus Serial Storytelling
When Workflow is Hampered
Address a Refusal to Follow Directions
Assist with Difficulty Transitioning
Address Uneven Finishes with Group Work
Engergize a Quiet Group
Managing Your Emotions
Positional Thinking—Power Struggles
From Positions to Interest
Chapter 6. Managing Common Challenges
Low Engagement
Knitters
Non-participants
Daydreamers
Silent Participants
Frowners
Distracteds
Distruptive Group Members
Broken Records
Long-winded Speakers
Humorists
Inappropriate Humorists
Latecomers and Early Leavers
Resisters
Side Talkers
Know-It-Alls
Monopolizes
Misinformants
Interrupters
Subject-Changers
Cell Phones and Texting
Chapter 7. Strategies for Advanced Facilitation
1. Group Conflict
Grounding
Existing State—Desired State
2. Demoralizing External Events
Desired State
Third Point
Redirect Resistance
Pace and Lead
Structured Interviews
3. Disputes
Stop the Dispute Early
Verbalize the Issue
Acknowledge Each Position
Identify the Sources of Information
Check Perceptions
Reframe the Conflict as an Asset
4. Dissenting Views
Paraphrase Partner
Pace the Emotion
Redirect the Attack
Reframe the Opposition
Help Groups Utilize Styles
Assumptions Wall
Brainstorm Questions
Disperse to Agree
5. Personal Attacks
The Six-Step Response
Step Between Opposing Members
Change the Narrative
Enlist the Group in Solving the Problem
6. Challenges to the Leader
Process Commercial
Engage With More Intensity
Engage With Less Intensity
Request Civility
7. Subgroup Manipulation
Decision Matrix
Values Decision Matrix
Require a Quorum
Pace, Lead and Poll
One-Minute Advocacy
Alternate Microphone Advocacy
8. Sabotage
9. Irresolvable Conflict
Polarity Management

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)