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From the PublisherAnn Landers Letitia Baldrige...the premiere authority on etiquette in America today...whose books are considered gospel.
Executive Book Summaries Who should read this book? Anyone who mingles with other people.
Henry Kaufman internationally renowned economist and financial advisor Essential for all who aspire to move up the ladder...especially today, when business relations are more intricate and involve people not just on the local but the international level.
American Bookseller The first complete guide to manners at work shows people and companies how to perform flawlessly in every business situation.
Time America's leading arbiter of manners.