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Leveraging the New Infrastructure: How Market Leaders Capitalize on Information Technology

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Imagine thinking about your company's information technology in the same way that you think about its investment portfolio: as a bundle of assets that--when managed right--will generate revenues and savings. Here's just such a framework for leveraging IT (technology, networks, data, and software)--one that enables business managers to make the important decisions about the potentially confounding mix of high-technology that influences near- and long-term planning, affects the ability to support customers, and ...
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1998 Hard cover Illustrated. New in new dust jacket. Brand New. Fast Arrival. Sewn binding. Cloth over boards. With dust jacket. 336 p. Contains: Illustrations. Audience: ... General/trade. Brand New. Fast Arrival. Read more Show Less

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Overview

Imagine thinking about your company's information technology in the same way that you think about its investment portfolio: as a bundle of assets that--when managed right--will generate revenues and savings. Here's just such a framework for leveraging IT (technology, networks, data, and software)--one that enables business managers to make the important decisions about the potentially confounding mix of high-technology that influences near- and long-term planning, affects the ability to support customers, and dictates the flow of daily operations. Drawing upon their rigorous research with more than 100 top multinationals, the authors present a rich and varied range of examples of IT investment strategies that have reaped rewards for firms such as Citibank, Honda, Johnson & Johnson, Ralston Purina, the Development Bank of Singapore, and Telstra. This hands-on resource, compete with benchmarks and case studies, creates the common ground where both management and IT can meet, communicate their goals, and agree on the best plan for getting there.
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Product Details

  • ISBN-13: 9780875848303
  • Publisher: Harvard Business Review Press
  • Publication date: 5/28/1998
  • Pages: 291
  • Product dimensions: 6.48 (w) x 9.58 (h) x 1.19 (d)

Table of Contents

Preface
Pt. 1 Creating Business Value through Information Technology
Ch. 1 Management Challenges of the New Infrastructure 3
Ch. 2 Rethinking Technology Investments: The Information Technology Portfolio 23
Ch. 3 The Evidence for Business Value 47
Pt. 2 Identifying Opportunities to Create Value
Ch. 4 Four Approaches to Information Technology Infrastructure Investment 81
Ch. 5 Matching Views with Infrastructure Capabilities 109
Ch. 6 Management by Maxim: Linking Strategy and Infrastructure 125
Ch. 7 Using Maxims to Drive Change 153
Pt. 3 Managing and Maximizing Value
Ch. 8 Business Transformations and Infrastructure Capabilities 177
Ch. 9 Making the Investment Decision 205
Ch. 10 Leading and Managing the New Infrastructure 231
App. 1 List of Participating Companies 255
App. 2 Checking Your Level of Alignment 257
App. 3 Calculating the Components of Infrastructure View 260
App. 4 Clusters of Infrastructure Services 265
Notes 267
Index 283
About the Authors 293
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