Libraries and the Affordable Care Act: Helping the Community Understand Their Health-Care Options

by Francisca Goldsmith

Overview

This important guide, the first written specifically for library staff, offers best practices, advice, and examples of library responses from the first open enrollment period (October 2013-March 2014).

Product Details

ISBN-13:	9780838912904
Publisher:	American Library Association
Publication date:	10/20/2014
Sold by:	Barnes & Noble
Format:	eBook
Pages:	112
File size:	2 MB

About the Author

Francisca Goldsmith worked in public and academic libraries, both in the United States and Canada, for more than 25 years, before moving into full-time library staff development consulting and instruction, much of which through California's IMLS-funded Infopeople Project. Most recently, that instructional work has focused on supporting public library staff and administrators in responding to community needs for access to health-care information, both related to Affordable Care Act policies and the changing technology landscape of health-care delivery in rural, immigrant, and other socially isolated communities. Her library experience and consulting includes frontline reference work, collection management, branch services management, and teen services development and advocacy. She has given many presentations on multiple literacies, serving underserved communities, and social media use for community and staff development. She earned an MS in Library and Information Sciences at Simmons College and has had a variety of advanced education experiences in support of her knowledge management and community advocacy work. This is her third book for ALA Editions.

Table of Contents

Contents

Acknowledgments
Introduction

Chapter 1: The Affordable Care Act: Overview and Context
Chapter 2: Health Insurance and Insurance Exchange Structures
Chapter 3: Know Your Community
Chapter 4: From Affordable Care Act Policies to Functional Library Tactics
Chapter 5: Ethics and Legal Matters Related to Health-Care Information Services
Chapter 6: Health-Care Related Reference Interviewing
Chapter 7: Literacy, Health Literacy, and Financial Literacy
Chapter 8: Programming to Promote a Health Community: On the Ground and Online
Chapter 9: Keeping Up Now, Documenting for Future Advocacy

Appendix A: Affordable Care Act Oversight and Marketplace Access by State
Appendix B: Resources
Appendix C: Where Do I Find...?