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From the Publisher
"This is a valuable work and should be purchased to replace a previously obtained 1st edition, by any library located in the United States, specifically in the United States as the work places a heavy emphasis on libraries located in the United States. An index enables quick location and relocation of necessary information, while the writing style encourages reading for pleasure and the numerous figures entice the visual learner."
"Designed as a text for LTA and graduate courses, this second edition includes an expanded section on ethics as well as a thorough updating to reflect recent trends and technologies such as Web 2.0. With an emphasis on public services, this is a basic and thorough overview of today's libraries that will serve well as an introductory-level text. . . a solid text that is recommended for LIS libraries and professional development collections."
"Prepared by Fourie and Dowell (instructors in the Library/Information Technology program, Cuesta College) this is a textbook appropriate for prospective library technical assistants. It explores the development of collections, preparation of materials for use, reference and circulation services, and the impact of the Internet on libraries. It also includes a chapter on the basics of job searching, most of it having a broader application than just looking for library positions."
Reference & Research Book News
"This is a comprehensive volume targeting librarians in all settings.  . . . If there is one basic, all-encompassing book that all librarians need to have on their shelves, this is it. Highly recommended."
Library Media Connection