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From the PublisherI urge all manufacturing managers and leaders to read this volume carefully and to take Ray’s lessons to heart. They will be doing their organizations, their shareholders, and their employees, a great service.
— Rick George, President and CEO, Suncor Energy Inc.
If you truly want world-class performance, you will want a copy of this book on your desk as a ready reference manual.
— King Pouw, Executive Vice President, Kellogg Company
This book is about ‘walking the talk.’ Ray provides uniquely valuable insight from having personally led several organizations to achieve exceptional results applying lean principles.
— H. Eugene McBrayer. Former President, Exxon Chemical Company