Listening and Caring Skills: A Guide for Groups And Leaders

Overview

The secret to leadership and transformation of a group--or of another person--is the quality of the relationship one person has with another. The effective group leader or counselor will be the person who learns how to listen to other people. By studying and employing listening skills, church leaders will engage others more compassionately, allowing them to feel that their needs are being met. These skills can be used with persons who are terminally ill, inactive at church, going through a divorce, in a family ...

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Listening & Caring Skills: A Guide for Groups and Leaders

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Overview

The secret to leadership and transformation of a group--or of another person--is the quality of the relationship one person has with another. The effective group leader or counselor will be the person who learns how to listen to other people. By studying and employing listening skills, church leaders will engage others more compassionately, allowing them to feel that their needs are being met. These skills can be used with persons who are terminally ill, inactive at church, going through a divorce, in a family with a severely ill person, unemployed, seeking a new church, grieving, traumatized by catastrophe, going through teenage adolescence, in marriage counseling, or leading a ministry team.

John Savage offers eleven specific and teachable listening skills for improving relationships among those who do ministry in small-group settings or when offering counsel to others. The skills are taught through oral exercises and unfailingly helpful examples from actual congregational situations. The skills include paraphrasing, productive questions, perception check, expression of feelings and emotions, fogging, negative inquiry, behavior description, and story listening.

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Product Details

  • ISBN-13: 9780687017164
  • Publisher: Abingdon Press
  • Publication date: 4/28/1996
  • Pages: 152
  • Sales rank: 322,747
  • Product dimensions: 5.90 (w) x 8.80 (h) x 0.50 (d)

Meet the Author

John Savage, an ordained United Methodist minister, is president of L.E.A.D. consultants in Ohio, a leadership, education, and development training firm with more than 2,400 trainers throughout 13 countries.
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Table of Contents

How Ministry Teams Can Use This Book 7
I Think I Know What You Mean: The Interpersonal Gap 11
1 Paraphrase 23
2 Productive Questions 29
3 Perception Check 39
4 Expression of Feelings and Emotions 49
5 Fogging 57
6 Negative Inquiry 63
7 Behavior Description 69
8 Story Listening 77
9 Story Polarization Listening 101
10 Life Commandments 117
11 The Linguistic Bridge 141
Index 150
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