The Little Big Things: 163 Ways to Pursue EXCELLENCE

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More About This Book

Overview

No one has had more influence in shaping the idea of modern management than Tom Peters. An avowed enemy of conformism and the status quo, Peters is a necessary voice of experience to guide us through times of financial uncertainty. In The Little BIG Things, he provides essential wisdom for everyone—from the freelancer to the small business owner to the head of a major corporation—offering 163 ways to excel at the "people side of business" by pursuing excellence at every level.

"The 'Excellence Standard' is not about Grand Outcomes. In Zen-like terms, all we have is today. If the day's work cannot be assessed as Excellent, then the oceanic overall goal of Excellence has not been advanced. Period."

"If membership in your club (organization) is not aimed at 'mind-blowing' development for each staff member and 'window rattling' service for each customer and other extended family members, then . . . just what the hell is the point?"

Editorial Reviews

From Barnes & Noble

Tom Peters doesn't traffic on well-worn roads. This "vook" combines two dozen instructive Little Big Things and twelve instructional videos to help you find your own path to excellence. Now in trade paperback and an enhanced NOOK Book.

— Alisa Schnaars

Warren Bennis
“The single best management book I’ve ever read.”

Product Details

  • ISBN-13: 9780061894107
  • Publisher: HarperCollins Publishers
  • Publication date: 1/24/2012
  • Pages: 538
  • Sales rank: 168,734
  • Product dimensions: 5.34 (w) x 8.32 (h) x 1.40 (d)

Meet the Author

Thomas J. Peters, "uber-guru of business" (Fortune and The Economist), is the author of many international bestsellers, including A Passion for Excellence and Thriving on Chaos. Peters, "the father of the post-modern corporation" (Los Angeles Times), is the chairman of Tom Peters Company and lives in Vermont.

Customer Reviews

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Sort by: Showing all of 6 Customer Reviews

  • Posted March 15, 2010

    more from this reviewer

    I Also Recommend:

    9780316010665 9780679755555

    Tom has done it again. A timely volume on how to upright todays businesses!

    Crisp, cutting, and always on target. Tom has an always fresh and passionate approach to his writing. In the end excellence is "caring so much we can taste it!" I am always re-charged and ready to re-invent my cosmetic dentistry practice after one of his reads. He dissects the forming of the US Constitution and shows how he who cares the most wins. In this era of economic uncertainty and crisis in major corporations, the message is clear- LISTEN, and care! Remember-"Hard is soft, Soft is hard" as the mantra for excellence. Tom is a master of seeing the world through our customer's eyes. Whatever your business, Tom reminds us to focus on the "matchless signs of humanity". I always enjoy Tom's gusto for excellence, his passion for caring and the absolute single reason why ANY business exists is to make their customer out-of their-mind happy! (oh, and give it to your kids-they have far too few images of why excellence matters so much).

    1 out of 1 people found this review helpful.

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