The Little Big Things: You (Enhanced Edition)

The Little Big Things: You (Enhanced Edition)

4.1 7
by Tom Peters
     
 

View All Available Formats & Editions

Tom's new book, The Little BIG Things, is a compendium of 163 ways to pursue excellence—with tips ranging from the blatantly obvious, "Show Up! (It's a Start.)" and "It's All About ... the Quality of the Workforce," to the wildly counterintuitive, "Boring Is Beautiful" and "Reward DNK (Do Not Know)," to the often repeated, "The Customer Is 'She.'" Begun as a

Overview

Tom's new book, The Little BIG Things, is a compendium of 163 ways to pursue excellence—with tips ranging from the blatantly obvious, "Show Up! (It's a Start.)" and "It's All About ... the Quality of the Workforce," to the wildly counterintuitive, "Boring Is Beautiful" and "Reward DNK (Do Not Know)," to the often repeated, "The Customer Is 'She.'" Begun as a repackaging of the Success Tips from our blog, this book became so much more as Tom worked and reworked its contents. Now, its main message is that EXCELLENCE is the result of many small tasks, all of which can be practiced and mastered. The Little BIG Things are meant to be sampled, a bit at a time. As Tom says in the Introduction, "My colleagues and I mostly expect you to read the book while sitting on the toilet. (Literally or figuratively.) That is, we hardly imagine that you'll breathlessly read the whole thing from start to finish. Instead, I imagine you'll look at this idea or that—and I obviously hope that a few will be compelling enough to induce you to take action."

Product Details

ISBN-13:
9780984620272
Publisher:
Vook Inc., Harperstudio
Publication date:
09/17/2010
Sold by:
Barnes & Noble
Format:
NOOK Book
File size:
178 MB
Note:
This product may take a few minutes to download.

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >

The Little Big Things: You (Enhanced Edition) 4.1 out of 5 based on 0 ratings. 7 reviews.
ScottGreenhalghDDS More than 1 year ago
Crisp, cutting, and always on target. Tom has an always fresh and passionate approach to his writing. In the end excellence is "caring so much we can taste it!" I am always re-charged and ready to re-invent my cosmetic dentistry practice after one of his reads. He dissects the forming of the US Constitution and shows how he who cares the most wins. In this era of economic uncertainty and crisis in major corporations, the message is clear- LISTEN, and care! Remember-"Hard is soft, Soft is hard" as the mantra for excellence. Tom is a master of seeing the world through our customer's eyes. Whatever your business, Tom reminds us to focus on the "matchless signs of humanity". I always enjoy Tom's gusto for excellence, his passion for caring and the absolute single reason why ANY business exists is to make their customer out-of their-mind happy! (oh, and give it to your kids-they have far too few images of why excellence matters so much).
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago